Lead Security Operations Manager – Resort & Hotel

Universal Studios; Frisco (TX); On-site; USD 80,000 - 110,000; Full time

Job summary

Universal Kids Resort in Frisco, TX is seeking a Security Operations Manager to lead the security team for the resort and hotel. You will supervise hourly Uniformed Officers, coordinate with Frisco police and third-party security, and ensure alignment with UDX standards and company initiatives.

The role requires 3+ years in security or investigations with supervisory experience and a bachelor’s degree preferred. A flexible schedule and duty-manager coverage are expected.

Qualifications

• Bachelor’s degree preferred.
• 3+ years in security or investigations with 1+ year supervision.
• Ability to work a flexible schedule including nights.
• Background check required.

Responsibilities

• Oversee security teams across UKR, including 3rd shift and non-operating days.
• Coordinate with Frisco law enforcement and third-party security for incidents.
• Manage security systems, incident reporting, and policy enforcement.
• Plan events and respond to incidents as duty manager.

Skills

CPR/First Aid

Strong communications

Security operations

Vendor management

Education

Bachelor's degree

Job description

Universal Kids Resort in Frisco, TX is seeking a Security Operations Manager to lead the security team for the resort and hotel. You will supervise hourly Uniformed Officers, coordinate with Frisco police and third-party security, and ensure alignment with UDX standards and company initiatives.

The role requires 3+ years in security or investigations with supervisory experience and a bachelor’s degree preferred. A flexible schedule and duty-manager coverage are expected.