Lead Scheduler: Patient Care & Scheduling Leader

Methodist Le Bonheur Healthcare; Jackson (TN); On-site; USD 48,000 - 64,000; Full time

Job summary

Methodist Le Bonheur Healthcare is seeking a Lead Scheduler to oversee scheduling staff and coordinate patient admissions and procedures. You will mentor schedulers, ensure accuracy in patient data, and act as a liaison between patients, physicians’ offices, and departments to resolve issues.

Applicants should have 1–3 years in scheduling, strong communication, and a detail-oriented approach in a busy hospital environment. This role supports Memorial Hospital operations and patient-centered care.

Qualifications

• Requires High School Diploma or Equivalent.
• Preferred Associates Degree.
• Scheduling experience of 1–3 years.

Responsibilities

• Leads schedulers by coordinating daily activities and workload to ensure high-quality service.
• Schedules all patient care procedures with attention to type, location, and provider availability.
• Interviews patients or office staff to obtain medical history and demographic information.
• Coordinates patient care procedures via telephone and direct contact for hospital-based exams.
• Maintains patient care data and enters information into systems for accounts.

Skills

Leadership

Scheduling coordination

Customer service

Training/mentoring

Problem solving

Data entry

PAS systems

Education

High School Diploma or Equivalent

Associates Degree

Tools

PAS systems

Job description

Methodist Le Bonheur Healthcare is seeking a Lead Scheduler to oversee scheduling staff and coordinate patient admissions and procedures. You will mentor schedulers, ensure accuracy in patient data, and act as a liaison between patients, physicians’ offices, and departments to resolve issues.

Applicants should have 1–3 years in scheduling, strong communication, and a detail-oriented approach in a busy hospital environment. This role supports Memorial Hospital operations and patient-centered care.