Lead Salesforce Marketing Cloud Developer

EPAM Systems; United States; Remote; USD 130,000 - 190,000; Full time

Job summary

EPAM Systems Inc seeks a Lead Salesforce Marketing Cloud Developer to join a new team taking over an SFMC engagement for the US market. You will lead development, customization, and integrations, collaborating with client stakeholders and external vendors to ensure reliable data flows and successful campaigns.

The role emphasizes AI-native SDLC practices, proactive risk management, and mentoring junior developers.

Qualifications

• 5+ years in Salesforce Marketing Cloud development.
• At least 1 year in a leadership role.
• Foundational SFMC architecture and basic integrations knowledge.
• Understanding of data sensitivity in regulated industries.
• Able to adapt to changing project requirements and tight deadlines.
• Proven collaboration with cross-functional teams and vendors.
• Detail-oriented troubleshooting and code quality focus.
• Strong ability to explain technical topics to non-technical stakeholders.
• Willingness to learn from seniors and contribute to docs.
• English at least B2 with some US-hours overlap.

Responsibilities

• Develop and customize SFMC solutions per client needs.
• Support SFMC integrations to ensure reliable data flows.
• Participate in meetings to align progress and requirements.
• Troubleshoot and resolve development issues for stability.
• Document workflows, designs, and integration points.
• Manage development tasks and escalate risks when needed.
• Collaborate with BA, Developers, UX, QA, and vendor teams.
• Contribute to AI-native SDLC adoption within the team.

Skills

Leadership

Team collaboration

SFMC expertise

English proficiency

Problem solving

Communication of technical topics

AI/SDLC awareness

Mentoring

Tools

Salesforce Marketing Cloud

Enterprise integrations

Job description

We are seeking a Lead Salesforce Marketing Cloud Developer to join a newly established EPAM team taking over an existing Salesforce Marketing Cloud engagement from the client's current service provider. The team will be responsible for implementing and supporting marketing campaigns for the US market, with activities spanning development, customization, integrations, troubleshooting, and continuous process improvement. Operating as an AI-native delivery team, we leverage AI tools and AI-enabled SDLC practices across development, testing, documentation, and other delivery activities. The Developer will work closely with the SFMC team, client stakeholders, and UX/QA resources provided by the external vendor.

Responsibilities

• Develop and customize Salesforce Marketing Cloud solutions aligned with client requirements
• Support integrations between SFMC and existing enterprise platforms to ensure reliable data flows and consistency
• Participate in team and client meetings to align on progress, requirements, and technical needs
• Troubleshoot and resolve development issues, ensuring stable and reliable platform performance
• Contribute to technical documentation, including workflows, technical designs, and integration points
• Manage assigned development tasks independently and proactively escalates risks and blockers
• Collaborate with BA, other Developers, UX, QA, and external vendor teams throughout the delivery lifecycle
• Contribute to the adoption of AI tools and AI-enabled development practices as part of the team's AI-native SDLC

Requirements

• 5+ years of practical experience developing solutions on Salesforce Marketing Cloud (SFMC)
• At least 1 year of relevant leadership experience
• Foundational knowledge of SFMC architecture and basic integration techniques in enterprise environments
• Understanding of compliance and data sensitivity relevant to MedTech or other regulated industries
• Flexibility to adapt quickly to changing project requirements and tight delivery schedules
• Effective collaboration skills within a medium-sized cross-functional team and with external vendors, including proactive task management with the ability to handle multiple assignments independently
• Detail-oriented approach to troubleshooting, debugging, and maintaining code quality
• Capability to communicate technical topics effectively with both technical and non-technical stakeholders
• Willingness to learn from senior team members and actively contribute to technical discussions and documentation
• English proficiency at an Upper-Intermediate level (B2) or higher Availability to work with partial overlap with US business hours when required

Nice to have

• Background in SFMC integrations and enterprise platforms
• Experience working in MedTech, healthcare, or other regulated industries
• Familiarity with distributed or multi-vendor delivery models
• Skills in AI-assisted development tools and AI-enabled SDLC practices
• Salesforce Marketing Cloud certifications