- Define scalable design aligned with Client's standards and architecture
- Security and sharing model
- Event-driven architecture (Platform Events where applicable)
- Audit trails and traceability
- Review and approve all high-level and low-level designs with a “Config First” approach
- Ensure compliance with healthcare standards (HIPAA alignment at design level)
Provide hands-on guidance for:
- Integrations and APIs including Credentialing platforms and Third-party verification APIs
- Conduct code reviews and enforce coding standards (Can be through tools)
- Ensure performance optimization and governor limit compliance
- Lead a team of developers, admins, and QA resources
- Mentor junior developers and enforce best practices
- Help Allocate tasks and track progress across sprints
- Act as escalation point for technical blockers
Stakeholder & Business Collaboration
Work with business analysts and product owners to:
- Refine requirements
- Translate business needs into technical solutions
- Participate in client discussions and architecture reviews
- Provide effort estimates and technical feasibility assessment
Release Management & DevOps
Help Implement deployment strategy (CI/CD, DevOps tools like Copado/Gearset) as per Sentara standards
Help Oversee:
- Ensure smooth releases with minimal production issues
- Align with DevOps practices
Quality, Governance & Compliance
Ensure adherence to:
- Salesforce best practices
- Review security policies, roles, profiles, and data access
- Maintain technical documentation (design docs, runbooks – in Confluence)
- Implement governance for reusable assets and standards
- Ensure PHI data protection
- Oversee integrations with external systems (REST, SOAP, middleware)
- Ensure reliable data migration and data quality controls
- Design robust error handling, reconciliation reporting and monitoring frameworks
Performance & Support Oversight
- Help Monitor system performance and troubleshoot production issues
- Provide root cause analysis for critical incidents
- Drive continuous improvement and optimization
Innovation & Platform Strategy
- Recommend improvements for:
- Automation (Flows vs code)
Communication and Ownership
- Maintain a proactive approach to communication
- Be a self-starter and not waiting to be instructed
- Proactively take charge of areas where technical leadership