Lead Sales & Customer Service Associate

Dollar General Corporation; Effingham (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance coverage options

401(k) Savings Plan

Paid sick leave

Vacation

Paid maternity and parental leave

Eligibility and waiting period details

Job summary

Dollar General Corporation is seeking a cashier/stocker who can lead in the absence of store management. You will support plan-of-grams, stock shelves, assist customers, and help protect store assets while promoting a safe, welcoming shopping environment.

Responsibilities include unloading shipments, operating the register, handling money, and maintaining store cleanliness and displays. A high school diploma or equivalent is preferred. This role emphasizes teamwork and strong customer service.

Qualifications

• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to perform IBM cash register functions.
• Knowledge of cash, facility and safety control policies and practices.
• Effective interpersonal and oral & written communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.

Responsibilities

• Unload trucks according to the prescribed process for the store.
• Follow company work processes to receive, open and unpack cartons and totes.
• Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
• Restock returned and recovered merchandise.
• Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager.
• Assist in plan-o-gram implementation and maintenance.
• Assist customers by locating merchandise.
• Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
• Greet customers as they enter the store.
• Maintain register countertops and bags; implement register countertop plan-o-grams.
• Operate cash register and flatbed scanner to itemize and total customer\'s purchase; bag merchandise.
• Collect payment from customer and make change.
• Clean front end of store and help set up sidewalk displays.
• Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
• Provide superior customer service leadership.
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.

Skills

Cash handling procedures

Math calculations

IBM cash register functions

Customer service

Interpersonal communication

Education

High school diploma or equivalent

Job description

Dollar General Corporation is seeking a cashier/stocker who can lead in the absence of store management. You will support plan-of-grams, stock shelves, assist customers, and help protect store assets while promoting a safe, welcoming shopping environment.

Responsibilities include unloading shipments, operating the register, handling money, and maintaining store cleanliness and displays. A high school diploma or equivalent is preferred. This role emphasizes teamwork and strong customer service.