Lead Sales Associate: Elevate Customer Experience & Store Success

Dollar General; Kalona (IA); On-site; USD 2,066,000 - 2,617,000; Full time

Job summary

Dollar General in Kalona, IA seeks a Lead Sales Associate to act as a team leader on the floor, assist customers, and manage register transactions. The role supports stock, merchandising, and cleanliness, ensuring planograms are followed and store assets are protected.

Responsibilities include opening/closing duties, supervising associates as needed, and performing additional manager-like tasks in their absence while delivering strong customer service in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent required.
• Six months of supervisory experience preferred.
• Ability to operate cash register and perform basic math.
• Ability to read planograms and stock merchandise accordingly.

Responsibilities

• Provide superior customer service leadership; greet and assist customers.
• Operate cash register and scanner; total purchases and make change.
• Stock merchandise; restock and rotate displays per planograms.
• Clean the store and assist with sidewalk displays.
• Open and close the store under supervision.
• Perform duties in the absence of Store Manager.

Skills

Customer service

Cash handling

Planograms

Safety awareness

Communication

Team leadership

Retail math

Education

High school diploma

Six months supervisory experience

Tools

Cash register

Job description

Dollar General in Kalona, IA seeks a Lead Sales Associate to act as a team leader on the floor, assist customers, and manage register transactions. The role supports stock, merchandising, and cleanliness, ensuring planograms are followed and store assets are protected.

Responsibilities include opening/closing duties, supervising associates as needed, and performing additional manager-like tasks in their absence while delivering strong customer service in a fast-paced retail environment.