Lead Sales Associate & Customer Experience Leader

Confidential; Troy (NH); On-site; USD 28,000 - 36,000; Full time

Job summary

Confidential is seeking a Lead Sales Associate to help maintain a clean, organized store with a customer-first focus. Responsibilities include assisting customers, operating the cash register, stocking merchandise, and supporting store leadership in maintaining profitability and assets.

The role involves performing duties of a Sales Associate and acting as a lead in the absence of the Store Manager or Assistant Store Manager.

Qualifications

• Customer-facing and problem-solving abilities.
• Ability to handle cash register operations and provide accurate checkout experience.
• Familiarity with stock replenishment and planogram compliance.

Responsibilities

• Provide superior customer service leadership and greet customers.
• Operate cash register, scan items, collect payment, and bag merchandise.
• Stock and rotate merchandise, build displays, and follow store processes.
• Keep the store clean and orderly, including aisles, restrooms, and back areas.
• Assist in planogram implementation and adherence to store layouts.
• Open and close the store under Store Manager direction.
• Step in for Store/Assistant Manager duties in their absence.

Skills

Customer service

Cash handling

Merchandising

Store operations

Job description

Confidential is seeking a Lead Sales Associate to help maintain a clean, organized store with a customer-first focus. Responsibilities include assisting customers, operating the cash register, stocking merchandise, and supporting store leadership in maintaining profitability and assets.

The role involves performing duties of a Sales Associate and acting as a lead in the absence of the Store Manager or Assistant Store Manager.