Lead Sales Associate

Stretch Zone - 1119; Woodbridge (VA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking wellness brand as a Lead Sales Associate, where your passion for health and customer service will shine. In this pivotal role, you will manage studio operations, drive membership sales, and foster a positive environment that encourages growth and retention. Your leadership will inspire your team to exceed sales goals while providing exceptional service to our valued members. If you're looking to make a meaningful impact and be part of a movement that promotes health and wellness, this opportunity is for you.

Qualifications

• Previous sales and management experience is preferred.
• Excellent time management and multitasking skills are essential.

Responsibilities

• Drive membership sales and enhance member retention.
• Provide exceptional customer service and manage studio operations.
• Lead and coach Sales Associates, ensuring accountability.

Skills

Sales Management

Customer Service

Time Management

Team Leadership

Analytical Skills

Job description

Compensation

Up to $20 per hour + Bonuses and commission

Do you want to be a leader of a wellness brand? Do you love helping people achieve their health goals? Do you enjoy meeting new people? If so, consider joining Stretch Zone.

At Stretch Zone, we prioritize health and wellness. As a Lead Sales Associate, your main role is to manage the studio and assist members in reaching their goals through our unique practitioner-assisted stretch program.

We see this role as a calling, not just a job. We seek driven individuals who strive for excellence and are never satisfied with the status quo. If this describes you, we want to hear from you. Join us in making Stretch Zone not just a brand, but a movement. Your journey starts today.

Job Summary

The Lead Sales Associate is the face of Stretch Zone and a leader within your studio. Your responsibilities include assisting members and guests, fostering relationships to support growth and retention, and managing studio operations and finances. A key focus is driving membership sales and delivering exceptional customer service aligned with revenue goals.

Creating a Strong Sales Culture

Maintain and promote a positive sales environment. Believe in our product and its benefits, and share this conviction with others. Contribute to setting a supportive culture that underpins the success of each location, ensuring excellent sales performance and service quality.

Goals at Stretch Zone

Our aim is to provide an exceptional experience that encourages membership and positively impacts lives through practitioner-assisted stretching. Your role is vital in achieving this mission.

How You Will Accomplish This

• Drive membership sales for every guest.
• Provide excellent customer service, including greeting guests, scheduling, answering calls, and addressing concerns.
• Lead and coach Sales Associates, holding them accountable for daily operations and goals.
• Enhance member retention through excellent service and follow-ups.
• Lead by example, supporting your team daily.
• Track KPIs to monitor performance and assist management with sales metrics.
• Promote the benefits of practitioner-assisted stretching by achieving sales targets and encouraging add-ons.
• Support the studio culture by fostering positive relationships and team goals.
• Ensure operational excellence.

Success in This Role

• Contribute to our mission to help as many people as possible through practitioner-assisted stretching.
• Confidently convert guests into members and retain them, leveraging previous sales and management experience.
• Be driven, competitive, and accountable for exceeding sales goals.
• Be highly organized with excellent time management and multitasking skills.
• Assist in setting and achieving studio goals.
• Be analytical, understanding studio performance and report generation.
• Excel in customer service, making clients feel valued and supported.
• Be a supportive team player, communicating effectively with management and staff.

Our culture is the foundation of our success. We aim to be different and believe this sets us apart.

We welcome applicants with the skills, experience, and passion to excel. We are committed to equal opportunity employment and do not discriminate based on legally protected characteristics.

If you are ready to contribute to our growth and help change lives with your sales and customer service skills, we look forward to meeting you!