Lead Sales Associate

Stretch Zone, Inc; Gainesville (VA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in wellness is seeking a dynamic Lead Sales Associate to manage studio operations and drive membership sales. In this pivotal role, you will connect with guests, foster relationships, and lead your team to achieve revenue goals. Your passion for health and wellness will shine as you help others realize their goals through practitioner-assisted stretching. Join a movement dedicated to changing lives and creating exceptional experiences for every member. If you're ready to make an impact and thrive in a supportive culture, this opportunity is for you.

Qualifications

• Proven sales experience with a focus on customer engagement.
• Strong organizational skills and ability to manage time effectively.

Responsibilities

• Drive membership sales and provide excellent customer service.
• Lead and coach Sales Associates, ensuring operational excellence.

Skills

Sales Skills

Customer Service

Time Management

Multitasking

Job description

Compensation

Up to $20 per hour + Bonuses and commission

Do you want to be a leader of a wellness brand? Do you love the idea of helping people further their own health goals? Do you love meeting new people? And what if meeting new people and helping people achieve their health goals could come together into the perfect job? Welcome to Stretch Zone.

At Stretch Zone, we believe that nothing is more important than your health. As a Lead Sales Associate at Stretch Zone, your primary job is to manage the studio and help people realize their own goals through our unique membership model of practitioner-assisted stretch.

We see the Lead Sales Associate role as a calling, not just a job. We seek driven individuals who aim to achieve more and never settle. Stretch Zone isn’t just a brand; it’s a movement. Your journey begins today.

Job Summary

As the Lead Sales Associate, you are the face of Stretch Zone and the leader within your studio. Your responsibilities include assisting members and guests, building relationships to support growth and retention, and managing studio operations. You are responsible for driving membership sales, providing excellent customer service, and achieving revenue goals.

Creating a Strong Sales Culture

Maintain and reinforce a positive sales culture by believing in our product and sharing its benefits. Contribute to setting and sustaining this culture, which is vital for the success of each location, producing sales while delivering excellent service and atmosphere.

What We Will Accomplish

Our goal is to provide a pathway to membership through exceptional experiences, growing our member base daily, and changing lives through practitioner-assisted stretching. You play a key role in this mission.

How You Will Accomplish This

• Drive membership sales to each guest.
• Provide excellent customer service by greeting guests, scheduling appointments, answering calls, and addressing concerns.
• Lead and coach your Sales Associates, holding them accountable for daily operations and goals.
• Drive member retention through follow-ups, service quality, and operational adherence.
• Lead by example by exceeding expectations and supporting your team.
• Track KPIs to monitor performance and assist the General Manager.
• Promote practitioner-assisted stretching by meeting sales goals and encouraging add-ons.
• Protect the culture of Stretch Zone by supporting team goals and fostering positive relationships.
• Ensure operational excellence.

What Does Success Look Like?

• Converting guests into members, retaining members, and increasing sales.
• Confidently connecting with guests and converting them after their first session.
• Holding staff accountable to sales goals.
• Being organized with excellent time management and multitasking skills.
• Setting and attaining goals in collaboration with the General Manager.
• Tracking performance metrics and understanding factors influencing studio success.
• Providing exceptional customer service and making guests feel valued.
• Supporting your team and communicating effectively with management.

At Stretch Zone, our culture is the foundation of our success. We aim to be different and excel because of it.

We welcome applicants with the skills, experience, and passion to excel. We do not discriminate unlawfully based on race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you believe you can contribute to our growth and help change lives with your sales and customer service skills, we look forward to meeting you!