Lead Roofing Field Project Manager

Trinity Solar; Holyoke (MA); On-site; USD 65,000 - 75,000; Full time

Job summary

Trinity Total Home in Holyoke, MA is seeking a Roofing Field Project Manager to oversee residential roofing installations from crew arrival to final homeowner walk-through. You will work with subcontractors, homeowners, and internal teams to keep projects on schedule and up to Trinity Total Home standards.

This role offers hands-on field leadership, autonomy to solve problems in real time, and a path to grow a roofing operation.

Qualifications

• 2–5 years of experience in roofing, residential construction, project management, field operations, or related field.
• Experience managing subcontractors, crews, or residential installation projects.
• Understanding of residential construction, roofing installation, and jobsite processes.
• Strong organizational and time-management skills.
• Excellent communication with homeowners, subcontractors, and internal teams.
• Ability to manage project costs and field expenses.
• Valid driver’s license and ability to travel between sites.

Responsibilities

• Manage the day-of-install process for residential roofing projects from crew arrival through final homeowner walk-through.
• Deliver an exceptional customer experience on every installation, serving as the primary field point of contact for homeowners and driving strong NPS and 5-star reviews.
• Drive installations to on-time, on-quality completion while supporting the team’s target pipeline cycle time of under 20 days from signed contract to completed installation.
• Direct and manage subcontractor crews on site to ensure projects are completed safely, efficiently, and according to Trinity Total Home quality standards.
• Confirm contract obligations, project scope, materials, and customer expectations before and throughout installation.
• Inspect work in progress and completed installations to ensure strong technical execution, quality, and workmanship.
• Manage materials, labor, and field expenses while controlling project costs without sacrificing quality.
• Resolve field issues, customer concerns, quality issues, and timeline risks in real time.
• Communicate proactively with homeowners, Project Coordinators, subcontractors, and internal leadership throughout the project.
• Ensure subcontractor crews follow company expectations, jobsite standards, and safety requirements.
• Coach subcontractor crews on quality, safety, timing, and Trinity Total Home standards.
• Support subcontractor development and help identify and recruit local subcontractor crews as the market grows.
• Complete final walk-throughs, confirm customer satisfaction, and coordinate any required post-installation follow-up.
• Support customer payment receipt and follow-up when needed.
• Document job completion details and communicate project status to the appropriate internal teams.
• Support additional field operations and roofing initiatives as the business evolves.

Skills

Roofing

Project management

Field operations

Communication

Problem solving

Travel readiness

Job description

Trinity Total Home in Holyoke, MA is seeking a Roofing Field Project Manager to oversee residential roofing installations from crew arrival to final homeowner walk-through. You will work with subcontractors, homeowners, and internal teams to keep projects on schedule and up to Trinity Total Home standards.

This role offers hands-on field leadership, autonomy to solve problems in real time, and a path to grow a roofing operation.