Roof Field Project Lead — On-Site Ownership & Impact

Trinity Solar; Worcester (MA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Healthcare coverage

Life insurance

Paid training

Paid time off (PTO)

401(k) with company match

Job summary

Trinity Total Home is seeking a Roofing Field Project Manager to own residential roofing projects from crew arrival to final homeowner walk-through in Worcester, MA. You will directly supervise subcontractors, coordinate with homeowners, and drive on-time installations that meet Trinity Total Home standards.

This hands-on role requires 2–5 years in roofing or related fields, a strong customer focus, and the ability to manage costs, schedules, and field risks in a fast-paced environment.

Qualifications

• 2–5 years of experience in roofing, residential construction, project management, field operations, or related field preferred.
• Experience managing subcontractors, construction crews, or residential installation projects preferred.
• Strong understanding of residential construction, roofing installation, jobsite processes, and quality standards.
• Strong organizational and time-management skills with the ability to manage multiple active projects and priorities.
• Strong problem-solving skills and the ability to make sound decisions in a fast-paced field environment.
• Excellent communication skills and the ability to work effectively with homeowners, subcontractors, and internal teams.

Responsibilities

• Manage the day-of-install process for residential roofing projects from crew arrival through final homeowner walk-through.
• Deliver an exceptional customer experience on every installation, serving as the primary field point of contact for homeowners and driving strong NPS and 5-star reviews.
• Drive installations to on-time, on-quality completion while supporting the team’s target pipeline cycle time of under 20 days from signed contract to completed installation.
• Direct and manage subcontractor crews on site to ensure projects are completed safely, efficiently, and according to Trinity Total Home quality standards.
• Confirm contract obligations, project scope, materials, and customer expectations before and throughout installation.
• Inspect work in progress and completed installations to ensure strong technical execution, quality, and workmanship.
• Manage materials, labor, and field expenses while controlling project costs without sacrificing quality.
• Resolve field issues, customer concerns, quality issues, and timeline risks in real time.
• Communicate proactively with homeowners, Project Coordinators, subcontractors, and internal leadership throughout the project.
• Ensure subcontractor crews follow company expectations, jobsite standards, and safety requirements.
• Coach subcontractor crews on quality, safety, timing, and Trinity Total Home standards.
• Support subcontractor development and help identify and recruit local subcontractor crews as the market grows.
• Complete final walk-throughs, confirm customer satisfaction, and coordinate any required post-installation follow-up.
• Support customer payment receipt and follow-up when needed.
• Document job completion details and communicate project status to the appropriate internal teams.
• Support additional field operations and roofing initiatives as the business evolves.

Skills

Project management

Subcontractor management

Roofing

Residential construction

Field operations

Communication

Time management

Problem solving

Leadership

Job description

Trinity Total Home is seeking a Roofing Field Project Manager to own residential roofing projects from crew arrival to final homeowner walk-through in Worcester, MA. You will directly supervise subcontractors, coordinate with homeowners, and drive on-time installations that meet Trinity Total Home standards.

This hands-on role requires 2–5 years in roofing or related fields, a strong customer focus, and the ability to manage costs, schedules, and field risks in a fast-paced environment.