Lead Retail Supervisor: Team Builder & Customer Experience

Coach; Lee (MA); On-site; USD 22,041 - 34,095; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity Leave

Paid Maternity Leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Brand Ambassador in Lee, MA, to enhance customer experience and lead retail initiatives. This role involves achieving sales targets, embodying Coach values, and fostering a collaborative environment within the store and organization.

Ideal candidates should have over a year of retail experience, with strong leadership and customer service skills. Benefits include medical insurance, 401(K), and paid maternity leave.

Qualifications

• 1+ years of equivalent experience in managing competitive retail space at the Lead Supervisor level.
• Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally).
• Skills to bend, reach, stretch, and maneuver on the sales floor.

Responsibilities

• Maintains strong leadership presence on the sales floor to achieve sales targets.
• Leads implementation of Company initiatives and supports full operation of the business.
• Creates a customer-centric culture prioritizing customer satisfaction.

Skills

Retail management

Customer service

Sales analytics

Team leadership

Job description

Coach is seeking a Brand Ambassador in Lee, MA, to enhance customer experience and lead retail initiatives. This role involves achieving sales targets, embodying Coach values, and fostering a collaborative environment within the store and organization.

Ideal candidates should have over a year of retail experience, with strong leadership and customer service skills. Benefits include medical insurance, 401(K), and paid maternity leave.