Lead Supervisor I — Team Leader & Customer Experience

FashionUnited; Tulalip Bay (WA); On-site; USD 23,419 - 38,228; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house seeking a Brand Ambassador to lead on the sales floor, embody Coach values, and drive brand awareness. You will support store initiatives, recruitment, and ongoing team development to deliver exceptional customer experiences.

The role emphasizes strong leadership, collaboration, and adherence to Company policies while fostering an inclusive work environment. Commitment to safety and performance is essential.

Qualifications

• 1+ years of equivalent experience in managing competitive retail space at Lead Supervisor level.
• Ability to lift and move up to 50 pounds; lift 25 pounds regularly.

Responsibilities

• Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
• Serves as a Brand Ambassador embodying Coach values and increasing brand awareness.
• Leads implementation of Company initiatives and supports full operation of the business.
• Maintains a growth mindset for business and personal development initiatives.
• Establishes trust, maintains integrity, and promotes an inclusive culture within store and organization.
• Monitors and analyzes sales data, identifies trends, and makes recommendations to enhance store performance.
• Executes forward-planned strategies to achieve leadership’s initiatives surrounding store goals / KPIs.
• Supports the store with recruiting, interviewing, performance evaluation, high-level training as needed.
• Provides feedback and guidance to improve individual and business performance.

Job description

Coach is a global fashion house seeking a Brand Ambassador to lead on the sales floor, embody Coach values, and drive brand awareness. You will support store initiatives, recruitment, and ongoing team development to deliver exceptional customer experiences.

The role emphasizes strong leadership, collaboration, and adherence to Company policies while fostering an inclusive work environment. Commitment to safety and performance is essential.