Lead Brand Ambassador & Team Coach

Tapestry, Inc.; Newton (MA); On-site; USD 45,847,000 - 70,864,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Brand Ambassador at our Newton, MA location to lead on the sales floor and deliver exceptional customer experiences while embodying Coach values. You will support store operations, recruit and train the team, analyze sales data to drive results, and uphold company policies.

The role emphasizes collaboration, growth mindset, and a customer-focused culture. Join a dynamic team that prioritizes inclusivity and exceptional service, with opportunities for development and

Qualifications

• 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
• Ability to lift at least 25 lbs regularly to 50 lbs occasionally on the sales floor

Responsibilities

• Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience
• Leads implementation of Company initiatives and support full operation of the business
• Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance
• Supports the store with recruiting, interviewing, performance evaluation, high-level training as needed
• Provides necessary feedback and guidance geared to improve individual performance on all levels; holds team accountable for achieving goals

Skills

Lead Supervisor

Retail leadership

Job description

Coach is seeking a Brand Ambassador at our Newton, MA location to lead on the sales floor and deliver exceptional customer experiences while embodying Coach values. You will support store operations, recruit and train the team, analyze sales data to drive results, and uphold company policies.

The role emphasizes collaboration, growth mindset, and a customer-focused culture. Join a dynamic team that prioritizes inclusivity and exceptional service, with opportunities for development and