Lead Retail Supervisor & Brand Ambassador

Tapestry (Coach/Kate Spade); Oak Brook (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Coach is a global fashion house known for craftsmanship and an inclusive culture. We are seeking a Brand Ambassador to drive sales, embody Coach values, and support store initiatives in a dynamic Oak Brook location.

Ideal candidates will demonstrate leadership, a customer-first mindset, and ability to analyze sales trends to improve performance while upholding our standards and teamwork across the sales floor.

Qualifications

• 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level.
• Ability to lift at least 25 lbs, and up to 50 lbs, to move product, cartons, props or fixtures.
• Ability to bend, reach and stretch as part of daily store floor duties.

Responsibilities

• Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
• Serves as a Brand Ambassador embodying Coach values and increasing brand awareness.
• Leads implementation of Company initiatives and supports full operation of the business.
• Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance.

Skills

Leadership presence

Customer focus

Team collaboration

Job description

Coach is a global fashion house known for craftsmanship and an inclusive culture. We are seeking a Brand Ambassador to drive sales, embody Coach values, and support store initiatives in a dynamic Oak Brook location.

Ideal candidates will demonstrate leadership, a customer-first mindset, and ability to analyze sales trends to improve performance while upholding our standards and teamwork across the sales floor.