Lead Retail Store Generalist
Goodwill Omaha
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Benefits offered by this job
Job summary
Goodwill Omaha in Elkhorn, NE is seeking a Lead Retail Store Generalist to assist store management in training and motivating staff, ensuring safety standards, and safeguarding assets.
You will greet customers, manage cash, open/close the store, and act as Manager on Duty while supporting mission-related programs and community partnerships.
This full-time role offers a competitive pay range and opportunities to grow within a values-driven nonprofit.
Qualifications
- GED or High School Diploma is required.
- Three months retail experience required.
- Previous supervisory or team leader experience preferred; to include scheduling and task delegation.
Responsibilities
- Assist store management in training and motivating staff.
- Greet customers and donors and issue receipts.
- Open/close store following procedures.
- Act as Manager on Duty when needed.
- Manage daily cash handling and deposits.
- Oversee inventory of new and used goods.
- Maintain a clean, safe store environment.
- Support mission-related programs and volunteers.
Skills
Education
Tools
Job description
Join OVER 800 employees who have found fulfilling jobs and success with Goodwill.
We foster an inclusive culture, value diversity, and are committed to transforming the lives of people in our community through education, training, and work. Working at Goodwill Omaha, you’ll play a valuable role in helping people in our community with disabilities and other competitive disadvantages find the education, training, and job placement services that position them for success.
Goodwill Omaha offers a number of benefits for full- and part-time employees. These may include the following:
- Health insurance
- Vision insurance
- Flexible spending account (FSA)
- Health savings account (HSA)
- Life insurance
- Short & Long-term disability
- Retirement plan with company match
- Employee assistance program (EAP)
- Rain partner
- Vacation pay
- Sick pay
- Personal day
- Paid holidays
- Competitive pay
- Cultural holiday observance
After we process your application, a representative of Goodwill Omaha will contact you if we are interested in learning more about your skills and how you can contribute to Goodwill. Because of the large number of applications we receive, we cannot contact each applicant.
If you have questions about our current openings you can call Human Resources 402-341-4609 or visit us at 4805 N 72nd street administrative offices. We can also assist with updating resumes, filling out online applications, and practicing interview skills. These classes are part of our Goodwill Works FREE program offerings. Check out all of our community classes at GoodwillOmaha.org or visit a training center near you.
- 4805 N 72nd St. Omaha, NE. – 531-263-7142
- 705 N 16th St. Council Bluffs, IA – 402-231-1933
Position: Lead Retail Store Generalist
Location: 18905 Evans St.
Elkhorn, NE
Job Id: 6374
# of Openings: 1
Lead Retail Store Generalist
Department: Retail Operations
Work Location: Elkhorn
Employment Status: Full-Time
Pay Range: $18.62
This position will assist retail store management in training and motivating retail staff, meeting performance and safety goals/standards and controlling company assets.
- Perform all Retail Generalist functions in the store
- Greet and assist customers and donors in a courteous, professional, and helpful manner and issue receipts as needed
- Open/close store as required following appropriate procedures
- Act as Manager on Duty as necessary
- Complete daily breakdown audit, store bank deposit, and reconciling cash drawers
- Responsible for authorizing store discounts according to agency standards
- Provide on-the-job training and onboarding for new and existing employees
- Support all Mission-related programs in the retail stores
- Oversee community service workers and assign work as needed
- Investigate and document on the job injuries of all direct reports
- Accountable for inventory control in new goods, soft lines and hard lines
- Maintain a clean, organized, safe store and production environment
- Ensure appropriate and safe use and storage of Goodwill tools, equipment and property
- Maintain daily production log on all donations, production staff, tracking individual’s productivity and overall store production
- Meet or exceed the attendance expectations for this position
- Actively maintain a safe, healthy, and positive environment that promotes the physical and emotional well-being of employees, customers, and participants
- Other duties as assigned
- Personally participate in ongoing cross training opportunities, education and development as well as supporting others in their efforts to develop.
- Working relationship with supervisor and co-workers.
- Must have the ability to work as part of a team.
- Must be a positive role model for co-workers/programs participants and customers.
- Educate customers and the community about the mission and vision of the organization.
- Demonstrate the Goodwill core values through actions and words.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- GED or High School Diploma required
- Three months retail experience required
- Previous supervisory or team leader experience preferred; to include scheduling, goal setting, task delegation, etc.
- CPR First Aid Certification preferred
- Must be able to work flexible hours as required in order to meet operational needs of the store.
- A positive, empowering role model.
- Familiar with different cash handling techniques and processes, to include basic math skills.
- Technical knowledge to oversee and report technical issues with POS system.
- To be a high-energy, positive contributor.
- To bring a sense of urgency.
- Desire to work hard and perform well with dedication and great work ethic.
- Communicate effectively with managers, participants and co-workers.
Medium
Lifting 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds. Involves walking or standing most of the time with a degree of pushing and pulling.
Moderate
Occasionally exposed to extreme atmospheric conditions (temperature, noise fumes, dust, etc.)
We work to make our website accessible to all users. To contact us about the accessibility of our website, or if you need assistance completing the application process, please contact our human resources department at 402-951-2924 or hrrecruit@goodwillomaha.org . This contact information is for accessibility requests only. Do not use this contact information to inquire about the status of applications.
Goodwill Omaha is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, and other characteristics protected by law. For our EEO policy statement, please click here.
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