Lead Retail Shift Supervisor — Drive Sales & Team Excellence

Lindt & Spruengli (USA) Inc.; Exeter (NH); On-site; USD 20,664 - 22,041; Part time

Benefits offered by this job

Bonus potential

Job summary

Lindt & Spruengli (USA) Inc. is seeking a Shift Supervisor who will lead a team to deliver a premium in-store experience across Lindt Chocolate Shops in the U.S. This role requires a proven sales background and significant experience in retail. Responsibilities include achieving sales targets, training staff, and ensuring compliance with operational standards.

The ideal candidate will have excellent leadership skills, with a focus on staff development and brand representation. The position offers a pay range of $15–$16 per hour and requires availability on nights, weekends, and holidays.

Qualifications

• Proven sales background; ability to take direction, delegate, and execute through others.
• Prior retail experience, preferably in a specialty retail environment.
• Must be available to work nights, weekends, and holidays.

Responsibilities

• Ensure the store meets or exceeds sales targets.
• Assist in training sales staff according to Lindt guidelines.
• Maintain compliance with operational controls.

Skills

Sales background

Staff development

Operational controls compliance

Basic math/accounting skills

Education

High School Graduate or equivalent

Job description

Lindt & Spruengli (USA) Inc. is seeking a Shift Supervisor who will lead a team to deliver a premium in-store experience across Lindt Chocolate Shops in the U.S. This role requires a proven sales background and significant experience in retail. Responsibilities include achieving sales targets, training staff, and ensuring compliance with operational standards.

The ideal candidate will have excellent leadership skills, with a focus on staff development and brand representation. The position offers a pay range of $15–$16 per hour and requires availability on nights, weekends, and holidays.