Lead Retail Sales Associate & Key Holder - Big & Tall

Dxl-Big-; Sacramento (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

DXL Group is seeking a Retail Sales Associate, Key Holder in California to deliver exceptional customer service and build guest relationships in a fast-paced store. You will greet guests, understand their needs, and promote a broad range of apparel including private labels and brands.

The role includes coaching teammates on selling skills and procedures, with compensation featuring hourly pay, commission potential, and quarterly bonuses based on store performance.

Qualifications

• High school diploma or equivalent; college degree helpful but not required.
• Demonstrates superior customer service and complaint resolution.
• Ability to lift up to 10 lbs and move up to 50 lbs.

Responsibilities

• Greet guests by spending quality time, learning needs, preferences and lifestyle.
• Serve as product knowledge expert with ability to sell a broad range of apparel.
• Coach and train the sales team on selling skills and operational procedures.

Skills

Customer service

Problem solving

Communication

Education

High school diploma or equivalent

College/university degree helpful

Job description

DXL Group is seeking a Retail Sales Associate, Key Holder in California to deliver exceptional customer service and build guest relationships in a fast-paced store. You will greet guests, understand their needs, and promote a broad range of apparel including private labels and brands.

The role includes coaching teammates on selling skills and procedures, with compensation featuring hourly pay, commission potential, and quarterly bonuses based on store performance.