Lead Retail Sales Associate - Customer-First Leader

Dollar General Corporation; Cleveland (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Dollar General Corporation in Cleveland, TN is seeking a Lead Sales Associate to uphold a customer-first store, assist shoppers, and manage checkout and stock duties. You would also lead in the absence of the Store Manager, ensuring store profitability and asset protection.

The role emphasizes strong communication, planogram adherence, and safe handling of merchandise, while maintaining a clean, organized environment for customers and staff alike.

Qualifications

• High school diploma or equivalent; six months of supervisory experience preferred.
• Excellent interpersonal and verbal communication skills.
• Ability to read and follow planograms and merchandising guides.
• Ability to perform basic math and cash handling tasks.

Responsibilities

• Provide superior customer service leadership; greet and assist customers.
• Operate cash register and scanner; total purchases, collect payment, bag merchandise.
• Stock merchandise; rotate stock; build displays; assist with planograms.
• Clean store; manage trash; mop floors; clean restrooms and stockroom.
• Open and close store under store manager direction; assist in other duties.
• Perform duties in absence of Store Manager or Assistant Manager.

Skills

Customer service leadership

Cash handling

POS operations

Merchandise stocking

Planograms

Safety procedures

Team supervision

Education

High school diploma or equivalent

Tools

Cash register

Scanner

Dollies / two-wheel dollies

Job description

Dollar General Corporation in Cleveland, TN is seeking a Lead Sales Associate to uphold a customer-first store, assist shoppers, and manage checkout and stock duties. You would also lead in the absence of the Store Manager, ensuring store profitability and asset protection.

The role emphasizes strong communication, planogram adherence, and safe handling of merchandise, while maintaining a clean, organized environment for customers and staff alike.