Lead Retail Manager - Luxury Fashion & Client Experience

Michael Kors Stores LLC; New York (NY); Vor Ort; USD 58.000 - 73.000; Vollzeit

Benefits dieser Stelle

Generous Personal and Vacation Days

Internal mobility across brands

Cross-brand Discount

Exclusive Employee Sales

Paid Parental Leave

401k Match

Clothing Allowance

Zusammenfassung

Michael Kors is seeking an Associate Manager in New York to lead a dynamic sales floor, coach a high-performing team, and deliver exceptional customer service.

You will drive store performance, maintain brand standards, and build lasting client relationships while developing a strong client book and leveraging omni-channel tools to maximize sales in a fast-paced luxury retail environment.

Qualifikationen

• 4+ years of relevant retail management experience.
• Proficiency in reading, speaking and writing in English.
• Authorization to work for any employer in the United States; no visa sponsorship available.

Aufgaben

• Partner with General Manager in driving results through a strategic and multifaceted approach.
• Drive results through delivering an elevated customer experience.
• Lead the sales floor in real time, directing team priorities and customer engagement.
• Coach, develop, and inspire team members through feedback and performance management.
• Maintain exceptional sales floor presentation and brand standards per visual guidelines.
• Lead and execute opening and closing duties and operational tasks.
• Foster customer relationships through knowledge of trends, styling, and selling techniques.
• Manage team to ensure high service standards while multi-tasking with excellence.
• Recruit, hire, and retain best-in-class talent.
• Build a client book to drive traffic and client engagement.
• Drive Omni channel sales using all tools and technology.
• Demonstrate flexibility for growth in a fast-paced store environment.

Kenntnisse

Retail management

English proficiency

Jobbeschreibung

Michael Kors is seeking an Associate Manager in New York to lead a dynamic sales floor, coach a high-performing team, and deliver exceptional customer service.

You will drive store performance, maintain brand standards, and build lasting client relationships while developing a strong client book and leveraging omni-channel tools to maximize sales in a fast-paced luxury retail environment.