Lead Retail Key Holder - Inspire Service & Cash Ops

The Estée Lauder Companies; Houston (TX); Sur place; USD 23 000 - 40 000; Plein temps

Résumé du poste

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in delivering outstanding customer experiences in a prestige beauty environment.

You will coach the sales team, model exemplary service, and ensure accurate cash reconciliation while taking responsibility for opening and closing the store on a rotating basis. This role offers opportunities for growth within a global leader in beauty.

Qualifications

• Proven retail experience, preferably cosmetics.
• Ability to deliver inspirational, authentic and personalized customer service.
• Desirable cash reconciliation and opening/closing duties.
• Supervisory / coaching experience to meet sales targets.
• Able to work retail hours including nights, weekends and events.
• Experience with retail POS software.
• Right to live and work in the country at interview.

Responsabilités

• Support Store Manager and Assistant Manager to run the store.
• Lead by example to deliver authentic customer service.
• Perform start and end of day cash reconciliation.
• Open and close the store on a rotating basis.

Connaissances

Retail experience

Customer service

Supervisory coaching

Cash handling

Flexible scheduling

Outils

POS software

Description du poste

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in delivering outstanding customer experiences in a prestige beauty environment.

You will coach the sales team, model exemplary service, and ensure accurate cash reconciliation while taking responsibility for opening and closing the store on a rotating basis. This role offers opportunities for growth within a global leader in beauty.