Lead Retail Associate: Drive Sales & Community Impact

Omaha Kroc; Kansas City (MO); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision, hearing, and

Paid vacation, sick time, and holidays

Employee discounts

Job summary

The Salvation Army Adult Rehabilitation Center (ARC) in Kansas City, MO seeks a Lead Sales Associate to lead store operations, mentor staff, and deliver outstanding customer service in a mission-driven setting.

You will help maximize store performance, support opening/closing procedures, and ensure a welcoming shopping experience for donors and customers while upholding safety and operational standards.

Qualifications

• High school diploma or GED preferred.
• Previous retail, cashiering, customer service, or sales experience.
• Excellent communication and customer service skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Basic math skills and cash-handling ability.
• Ability to stand, walk, bend, and lift merchandise.
• Dependable attendance and punctuality.

Responsibilities

• Lead sales and store operations in coordination with Store Manager.
• Provide direction to store associates and mentor team members.
• Open/close procedures, cash handling, and loss prevention.
• Maintain attractive displays and accurate pricing.
• Support achievement of sales goals and store objectives.
• Deliver exceptional customer service and create a welcoming experience.
• Assist with training and coaching new employees.
• Ensure cleanliness and organization of dressing rooms and checkout areas.

Skills

Customer service

Cash handling

Flexible schedule

Retail experience

Mobility/Physical

Education

High school diploma or GED

Tools

POS system

Payroll program

Job description

The Salvation Army Adult Rehabilitation Center (ARC) in Kansas City, MO seeks a Lead Sales Associate to lead store operations, mentor staff, and deliver outstanding customer service in a mission-driven setting.

You will help maximize store performance, support opening/closing procedures, and ensure a welcoming shopping experience for donors and customers while upholding safety and operational standards.