Lead Retail Associate: Mentor & Grow Teams

The Salvation Army North & Central Illinois Division; Kansas City (MO); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Employee discount program

On-the-job training provided

Leadership development opportunities

Job summary

The Salvation Army Adult Rehabilitation Center (ARC) in Kansas City, MO is hiring a Lead Sales Associate to lead store operations, mentor staff, and provide outstanding customer service. You will support opening/closing procedures, manage cash handling, and ensure engaging, well-stocked displays that drive sales while upholding ARC standards.

Join a mission-driven team that helps fund recovery services and housing support.

Qualifications

• Previous retail, cashiering, customer service, or sales experience.
• Excellent communication and customer service skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Basic math skills and cash-handling ability.
• Dependable attendance and punctuality.

Responsibilities

• Lead store operations and support the Store Manager and Assistant Manager.
• Direct and mentor team members; supervise cash handling and opening/closing procedures.
• Ensure visible, organized, and accurately priced merchandise; monitor floor conditions.
• Drive sales goals and support retail standards and loss prevention.

Skills

Customer service

Communication

Cash handling

Flexible schedule

Attendance

Retail experience

Education

High school diploma or GED

Job description

The Salvation Army Adult Rehabilitation Center (ARC) in Kansas City, MO is hiring a Lead Sales Associate to lead store operations, mentor staff, and provide outstanding customer service. You will support opening/closing procedures, manage cash handling, and ensure engaging, well-stocked displays that drive sales while upholding ARC standards.

Join a mission-driven team that helps fund recovery services and housing support.