Lead Retail Associate: Customer Service & Store Ops

Dollar General Corporation; Baltimore (MD); On-site; USD 21,000 - 22,000; Full time

Job summary

Dollar General Corporation is seeking a Cashier/Stocker to lead in the absence of the Store Manager, assist in plan-o-gram maintenance, and deliver exceptional customer service. Responsibilities include unloading trucks, stocking, merchandising, and operating the cash register efficiently.

The role requires basic math, cash handling skills, and strong communication. Candidates should be able to work in a fast-paced environment and maintain store appearance and safety standards.

Qualifications

• Ability to perform mathematical calculations such as addition, subtraction, multiplication, and percentages.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to perform IBM cash register functions.
• Knowledge of cash, facility and safety control policies and practices.
• Effective interpersonal and oral & written communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.

Responsibilities

• Unload trucks according to the prescribed process for the store.
• Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
• Restock returned and recovered merchandise.
• Assist in plan-o-gram implementation and maintenance.
• Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
• Collect payment from customer and make change.
• Greet customers as they enter the store.
• Maintain register countertops and bags; implement register countertop plan-o-grams.

Skills

Mathematical calculations

Cash handling procedures

IBM cash register functions

Cash security policies

Interpersonal communication

Safety policies

Plan-o-gram adherence

Education

High school diploma or equivalent

Job description

Dollar General Corporation is seeking a Cashier/Stocker to lead in the absence of the Store Manager, assist in plan-o-gram maintenance, and deliver exceptional customer service. Responsibilities include unloading trucks, stocking, merchandising, and operating the cash register efficiently.

The role requires basic math, cash handling skills, and strong communication. Candidates should be able to work in a fast-paced environment and maintain store appearance and safety standards.