Lead Retail Associate — Customer Experience Leader

Dollar General Corporation; Knoxville (TN); On-site; USD 21,000 - 29,000; Full time

Job summary

Dollar General Corporation in Knoxville is seeking a proactive Cashier/Stocker to lead operations in the store in the absence of the Store Manager. You will assist in plan-o-grams, provide superior customer service, and help maximize profitability while protecting assets.

You will unload trucks, stock shelves, ring up purchases, and maintain a clean, organized store environment. This full-time role requires reliability and teamwork at a fast pace.

Qualifications

• Ability to perform basic mathematical calculations.
• Knowledge of cash handling procedures and deposit control.
• Ability to operate IBM cash register functions.
• Knowledge of safety policies and plan-o-gram reading.
• Good interpersonal and written/oral communication skills.
• Understanding of plan-o-gram and merchandise presentation guidance.

Responsibilities

• Unload trucks and stock merchandise.
• Receive, open, and unpack cartons and totes.
• Stock, rotate, and build displays.
• Restock returned merchandise.
• Assist in plan-o-gram implementation and maintenance.
• Assist customers by locating merchandise.
• Operate cash register and total purchases, bag items.
• Open/close store under Area Manager direction.
• Ensure a clean, safe, and organized store environment.
• Provide superior customer service leadership.

Skills

Math calculations

Cash handling procedures

IBM cash register functions

Plan-o-gram guidance

Interpersonal communication

Safety policies knowledge

Merchandise presentation

Education

High school diploma or equivalent, 6 months supervisory experience preferred

Tools

IBM cash register

Job description

Dollar General Corporation in Knoxville is seeking a proactive Cashier/Stocker to lead operations in the store in the absence of the Store Manager. You will assist in plan-o-grams, provide superior customer service, and help maximize profitability while protecting assets.

You will unload trucks, stock shelves, ring up purchases, and maintain a clean, organized store environment. This full-time role requires reliability and teamwork at a fast pace.