Lead Customer Service & Inventory Associate

Dollar General Corporation; Knoxville (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Dollar General Corporation in Knoxville, TN is seeking a Cashier/Stocker who can lead in the absence of store management. The role includes unloading trucks, stocking, merchandising, and maintaining store presentation to maximize profitability and customer satisfaction.

You will handle cash transactions, operate the POS system, greet customers, and ensure a clean, safe environment. Excellent teamwork and communication are essential for daily operations.

Qualifications

• Must have a high school diploma or equivalent; supervisory experience preferred.
• Ability to perform basic math, cash handling, and cashier accountability.
• Familiarity with plan-o-grams and merchandise presentation guidelines.
• Excellent customer service and interpersonal communication skills.

Responsibilities

• Unload trucks according to the store's prescribed process.
• Receive, open, and unpack cartons and totes following company procedures.
• Stock, rotate, and face merchandise on shelves; build displays.
• Restock returned merchandise and manage shelf recovery.
• Assist in plan-o-gram implementation and maintenance.
• Aid customers in locating merchandise and provide help at the front end.
• Operate cash register, total purchases, and handle payments and bagging.
• Maintain a clean storefront, stockroom, and restrooms; ensure a safe shopping environment.
• Provide leadership in customer service during shifts and in absence of management.

Skills

Math calculations

Cash handling

Cash register

Safety policies

Interpersonal skills

Plan-o-gram reading

Communication skills

Education

High school diploma or equivalent

Tools

IBM cash register

Job description

Dollar General Corporation in Knoxville, TN is seeking a Cashier/Stocker who can lead in the absence of store management. The role includes unloading trucks, stocking, merchandising, and maintaining store presentation to maximize profitability and customer satisfaction.

You will handle cash transactions, operate the POS system, greet customers, and ensure a clean, safe environment. Excellent teamwork and communication are essential for daily operations.