Lead Retail Associate — Community Impact

salvarmycareers; Shelby Township (MI); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Employee discount

Benefits package

Employee assistance program

Professional development

Job summary

The Salvation Army Thrift Store in Shelby Township, MI seeks a dedicated Lead Sales Associate to support store operations, customer service, and daily retail functions. This role emphasizes teamwork, training, and helping drive the mission through efficient store practices.

The successful candidate will have retail experience, a High School diploma or equivalent, and be able to operate a POS system. Part-time schedule includes evenings, weekends, and holidays with emphasis on customer service.

Qualifications

• Ability to speak, write and understand English for effective communication.
• Basic computer skills including Point of Sales System and payroll program.
• Proficient cash handling and accurate change-giving abilities.
• Strong customer service orientation.

Responsibilities

• Support management with product sales and acquisition
• Implement store opening and closing procedures
• Handle banking and daily deposits
• Execute strategies to meet product acquisition, production and sales goals
• Manage product rotation process and inventory turnover
• Create an enjoyable shopping experience with positive customer service skills
• Handle customer complaints as needed
• Support store maintenance and appearance
• Maintain displays and floor layout plans
• Identify ways to improve store appeal
• Provide direction to staff in absence of management
• Communicate effectively with store management regarding operations
• Support implementation of policies and procedures
• Document and report concerns in behavior or attitude
• Assist others with basic register problem solving

Skills

English communication

POS system

Payroll software

Cash handling

Customer service

Education

High School Diploma or Equivalent

Job description

The Salvation Army Thrift Store in Shelby Township, MI seeks a dedicated Lead Sales Associate to support store operations, customer service, and daily retail functions. This role emphasizes teamwork, training, and helping drive the mission through efficient store practices.

The successful candidate will have retail experience, a High School diploma or equivalent, and be able to operate a POS system. Part-time schedule includes evenings, weekends, and holidays with emphasis on customer service.