Lead Retail Associate — Community Impact & Growth

The Salvation Army North & Central Illinois Division; Shelby Charter Township (MI); On-site; USD 22,000 - 29,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army North & Central Illinois Division is seeking a Lead Sales Associate for our Shelby Twp MI thrift store. This part-time role offers 25 hours per week, including evenings, weekends, and holidays, with pay ranging from $16.73 to $21 per hour.

You will support store management and help ensure smooth daily operations and strong customer service. Primary responsibilities include leading in the absence of management, implementing policies, training staff, handling banking tasks, and

Responsibilities

• Support management with product sales and acquisition
• Implement store opening and closing procedures
• Handle banking and daily deposits
• Execute strategies to meet product acquisition, production and sales goals
• Manage product rotation process and inventory turnover
• Create an enjoyable shopping experience with positive customer service skills
• Handle customer complaints as needed
• Support store maintenance and appearance
• Maintain displays and floor layout plans
• Identify ways to improve store appeal
• Provide direction to staff in absence of management
• Communicate effectively with store management regarding operations
• Support implementation of policies and procedures
• Document and report concerns in behavior or attitude
• Assist others with basic register problem solving

Job description

The Salvation Army North & Central Illinois Division is seeking a Lead Sales Associate for our Shelby Twp MI thrift store. This part-time role offers 25 hours per week, including evenings, weekends, and holidays, with pay ranging from $16.73 to $21 per hour.

You will support store management and help ensure smooth daily operations and strong customer service. Primary responsibilities include leading in the absence of management, implementing policies, training staff, handling banking tasks, and