Lead Restoration TechnicianMitigation Crew Lead

ServiceMaster Quality Cleaning by Weibye; Boise (ID); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

401(k) matching

Bonus based on performance

Job summary

ServiceMaster Restore in Boise, Idaho is seeking a hands-on Lead Restoration Technician / Mitigation Crew Lead to manage field operations, guide technicians, and ensure projects meet IICRC standards.

You will lead water damage restoration, supervise crews, perform moisture tests, set up drying equipment, and maintain thorough job documentation while ensuring customer satisfaction.

This role offers year-round essential work, room for advancement, and competitive pay with benefits.

Qualifications

• 3+ years in restoration, mitigation, disaster recovery or construction.
• Prior crew lead or supervisory experience.
• Strong understanding of water mitigation and drying principles.
• Valid driver’s license with acceptable driving record.
• Ability to perform physically demanding work and respond to emergencies.

Responsibilities

• Lead water damage restoration, fire and smoke mitigation projects.
• Supervise technicians and subcontractors on residential and commercial sites.
• Perform moisture inspections, moisture mapping, and job condition assessments.
• Set up and manage drying equipment (air movers, dehumidifiers, etc.).
• Oversee containment, demolition, debris removal, and cleaning operations.
• Enforce PPE usage, safety compliance, and contamination control protocols.
• Ensure work aligns with IICRC S500 and S700 standards.
• Maintain accurate job documentation including moisture readings and logs.
• Communicate clearly with customers, adjusters, and internal team members.
• Coach, mentor, and develop restoration technicians.

Skills

Restoration experience

Crew leadership

Water mitigation

Driver's license

Emergency response

Job description

Benefits:

• Free uniforms
• Health insurance
• Opportunity for advancement
• 401(k) matching
• Bonus based on performance

ServiceMaster Restore® – Disaster Restoration Services

At ServiceMaster Restore, we specialize in restoring residential and commercial properties after water, fire, and smoke damage. As a nationally recognized restoration brand, we combine industry-leading standards with responsive, local service. We are hiring a skilled Lead Restoration Technician / Mitigation Crew Lead to manage field operations, guide technicians, and ensure restoration projects are completed safely, efficiently, and in alignment with IICRC standards. This role is ideal for a hands-on leader who takes ownership of jobsite performance, crew development, and customer satisfaction.

What You’ll Do

• Lead water damage restoration, fire and smoke mitigation, and structural drying projects
• Supervise technicians and subcontractors on residential and commercial job sites
• Perform moisture inspections, moisture mapping, and job condition assessments
• Set up and manage drying equipment (air movers, dehumidifiers, air scrubbers)
• Oversee containment, demolition, debris removal, and cleaning operations
• Enforce PPE usage, safety compliance, and contamination control protocols
• Ensure work aligns with IICRC S500 and S700 standards
• Maintain accurate job documentation including moisture readings, equipment logs, photos, and daily notes
• Communicate clearly with customers, adjusters, and internal team members
• Coach, mentor, and develop restoration technicians

What You Bring

• 3+ years of experience in restoration, mitigation, disaster recovery, or construction
• Prior crew lead, foreman, or supervisory experience
• Strong understanding of water mitigation, drying principles, and fire damage cleanup
• Valid driver’s license with acceptable driving record
• Ability to perform physically demanding work and respond to emergency service calls

Preferred Qualifications

• IICRC WRT and FSRT certifications required; ASD or advanced certifications preferred
• Experience working on insurance-driven restoration projects
• Familiarity with restoration job management and documentation software

Compensation & Career Growth

• Competitive pay based on experience
• Overtime and on-call earning opportunities
• Company-supported IICRC certification and leadership development
• Clear advancement path to Project Manager, Estimator, or Operations Manager
• Stable, year-round work in essential emergency restoration services

ServiceMaster Restore franchise locations are independently owned and operated.

This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.