Lead Tech / Crew Chief

ServiceMaster Restore; Springs (NY); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Flexible schedule

Free uniforms

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

ServiceMaster Restore in Springs, NY is seeking an experienced Lead Restoration Technician / Crew Chief to oversee field mitigation projects and lead restoration teams in accordance with IICRC S500 and S700 standards. You will manage daily jobsite operations, perform moisture inspections and drying strategies, ensure safety and compliance, and communicate with customers, adjusters, and internal teams.

This role offers steady year‑round work, overtime potential, and opportunities for advancement

Qualifications

• Demonstrated leadership or crew lead experience.
• Valid driver’s license with acceptable driving record.
• Ability to lift 50+ lbs and work in physically demanding environments.
• Availability for emergency response and on-call rotation.

Responsibilities

• Lead water damage restoration, fire and smoke mitigation, and related remediation projects.
• Direct daily jobsite operations for technicians and subcontractors.
• Perform and verify moisture inspections, moisture mapping, and psychrometric calculations.
• Determine appropriate drying, cleaning, containment, and deodorization strategies with Project Management.
• Set up, monitor, and adjust drying, filtration, and air scrubber equipment.
• Oversee controlled demolition and removal per approved scope.
• Enforce PPE usage, containment, and cross-contamination control.
• Conduct quality control inspections to ensure compliance with IICRC standards and SOPs.
• Document moisture readings, equipment placement, job progress, and photos using restoration software.
• Communicate professionally with customers, adjusters, and internal teams.
• Assist in on-site carpet cleaning tasks

Skills

Demonstrated leadership

Valid driver’s license

Lift 50+ lbs

Emergency response availability

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ServiceMaster Restore – Water, Fire & Smoke Damage Restoration

At ServiceMaster Restore, we restore homes, businesses, and peace of mind after water, fire, and smoke losses. Backed by a nationally recognized brand and industry-leading standards, we deliver compliant, high-quality restoration services when customers need us most. We are seeking an experienced Lead Restoration Technician / Crew Chief with strong IICRC alignment to oversee field mitigation projects and lead restoration teams in accordance with IICRC S500 and S700 standards.

This role is ideal for a technically skilled restoration professional who understands drying science, leads from the front, and holds teams accountable for quality and compliance.

Key Responsibilities

• Lead water damage restoration, fire and smoke mitigation, and related remediation projects, Direct daily jobsite operations for technicians and subcontractors
• Perform and verify moisture inspections, moisture mapping, and psychrometric calculations
• Determine appropriate drying, cleaning, containment, and deodorization strategies in coordination with Project Management
• Set up, monitor, and adjust drying, filtration, and air scrubber equipment
• Oversee controlled demolition and removal per approved scope
• Enforce PPE usage, containment, and cross-contamination control
• Conduct quality control inspections to ensure compliance with IICRC standards and company SOPs
• Document moisture readings, equipment placement, job progress, and photos using restoration software
• Communicate professionally with customers, adjusters, and internal teams
• Assist- perform on site carpet cleaning tasks

Required Qualifications

• Demonstrated leadership or crew lead experience
• Valid driver’s license with acceptable driving record
• Ability to lift 50+ lbs and work in physically demanding environments
• Availability for emergency response and on-call rotation

Why Join ServiceMaster Restore?

• Competitive compensation with overtime potential
• Company-supported advanced IICRC certification and leadership training
• Clear advancement path to Project Manager, Estimator, Operations Manager, or Senior Leadership
• Stable, year-round work in essential disaster recovery services
• Opportunity to lead meaningful projects that directly help communities recover

ServiceMaster Restore franchise locations are independently owned and operated.