Lead Restoration Technician – Water/Fire/Mold

ServiceMaster Apple Valley; Southington (CT); On-site; USD 39,000 - 48,000; Full time

Job summary

ServiceMaster Apple Valley, a family-owned disaster restoration company, is seeking an experienced Lead Restoration Technician in Plantsville, CT. The role focuses on managing water, fire, and mold remediation projects, leading crews, and ensuring high-quality, well-documented outcomes.

Ideal candidates will have direct leadership experience in restoration, IICRC certification, and hands-on work with drying systems, moisture mapping, and loss scoping. Valid driver’s license required.

Qualifications

• Must have direct leadership experience in restoration.
• IICRC Certification: WRT, ASD, or AMRT (any one).
• Hands-on experience running water damage jobs from start to finish.
• Strong knowledge of drying systems, dehumidification, moisture mapping, and scoping losses.

Responsibilities

• Lead water mitigation, fire restoration, and mold remediation projects.
• Set up and monitor drying equipment, air movers, dehumidifiers, air scrubbers.
• Perform property inspections, moisture mapping, loss documentation, & damage assessments.
• Train and supervise technicians; ensure productivity and quality.
• Maintain job documentation (photos, notes, dry logs).
• Communicate with homeowners and internal management.
• Enforce safety standards and company protocols.

Skills

Leadership

IICRC Certification

Water damage restoration

Drying systems

Train and supervise

Valid driver’s license

Job description

Now Hiring!

Lead Restoration Technician – $28-$35/hr + OT

Plantsville, CT - ServiceMaster Apple Valley

Position Overview

If you’re an experienced restoration lead tired of chaos, poor systems, or being underutilized, this role offers structure, support, and the ability to run jobs the right way. We're in need of an experienced Lead Restoration Technician to manage water/fire damage restoration, and mold remediation projects. This role leads crews, scopes losses, runs mitigation jobs, and ensures properly-documented, high-quality project completion.

Core Requirements

• Proven experience as a Lead Technician in disaster mitigation (water, fire, smoke, and mold remediation)
• IICRC Certification: WRT, ASD, AMRT (any one of the three)
• Hands-on experience running water damage jobs from start to finish
• Strong knowledge of drying systems, dehumidification, moisture mapping, and scoping losses
• Ability to lead, train, and manage restoration technicians
• Valid driver’s license

Key Responsibilities

• Lead water mitigation, fire restoration, and mold remediation projects
• Set up and monitor drying equipment, air movers, dehumidifiers, air scrubbers
• Perform property inspections, moisture mapping, loss documentation, & damage assessments
• Train and supervise technicians; ensure productivity and quality
• Maintain job documentation (photos, notes, dry logs)
• Communicate with homeowners and internal management
• Enforce safety standards and company protocols

This Not an Entry-Level Role

• Must have direct leadership experience in restoration
• Not a fit for general labor, construction-only, or helper-level candidates

About Us

ServiceMaster Apple Valley is a family-owned, people-focused disaster restoration company, providing water, fire, and mold damage restoration services, working with homeowners and insurance carriers to restore properties quickly and professionally. Our goal is to restore both the properties and peace of mind of our customers.

Since its founding in 1929 by Marion E. Wade, a former minor league baseball player, ServiceMaster has stood by its word and its customers. As a result, it has grown into a world-class company composed of a family of brands that provides residential and commercial services to 5 million customers in the past year alone.
Today, ServiceMaster Restore is committed to helping our communities rebuild after a disaster, helping businesses get back to work, and helping our neighbors restore their homes to pre-loss conditions. Whether dealing with a burst pipe that impacts one home or a natural disaster that impacts the entire community, we’re by your side 24/7/365 to restore your property and your peace of mind.