Lead Restoration Technician - Water Damage (IICRC)

PuroSystems LLC; Phoenix (AZ); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Bonus based on performance

5 sick days and vacation after 6 meses

8 paid holidays

SIMPLE IRA with a 3% company match

After-hours bonus opportunities

Overtime opportunities

Job summary

PuroClean Restoration Specialists in Scottsdale, AZ is seeking a Lead Technician to take ownership of restoration projects and lead our team in the field. You will walk into situations involving water, fire, mold, and biohazard damage, connect with homeowners, and drive the job forward with a clear plan.

The role emphasizes empathy, urgency, and people leadership, with a focus on documenting progress, maintaining safety standards, and ensuring quality throughout the process.

Qualifications

• Self-starter who can own a job once the scope is understood.
• Ability to lead others and give clear direction to the team.
• Empathy to read people and adapt communication.
• Sense of urgency; restoration work cannot wait.
• Detail-oriented: photos, documentation, equipment, cleanliness.
• Process-oriented; do things right the first time.
• Problem solver who identifies issues and takes action.
• Strong follow-through; completes tasks with no loose ends.

Responsibilities

• Create a plan and lead technicians in executing it.
• Communicate with customers throughout the project.
• Take photos, moisture readings, and document daily.
• Follow IICRC standards, company processes, safety requirements.
• Identify scope changes and communicate promptly.
• Keep jobs moving while maintaining quality and safety.

Skills

Self-starter

Lead others

Empathy

Sense of urgency

Detail-oriented

Process-oriented

Problem solver

Follow-through

Job description

PuroClean Restoration Specialists in Scottsdale, AZ is seeking a Lead Technician to take ownership of restoration projects and lead our team in the field. You will walk into situations involving water, fire, mold, and biohazard damage, connect with homeowners, and drive the job forward with a clear plan.

The role emphasizes empathy, urgency, and people leadership, with a focus on documenting progress, maintaining safety standards, and ensuring quality throughout the process.