Lead Restoration Technician

SERVPRO of Summit, Lake, Park and Eagle Counties; Golden (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking Lead Restoration Technicians to join their dedicated team. This role involves leading restoration projects for water, fire, and mold damage, ensuring exceptional customer service and efficient crew management. With a focus on professional growth and a supportive work environment, this position offers opportunities for leadership development and cross-training. Join a company that values hard work, reliability, and a positive team dynamic, while making a significant impact in emergency disaster response services.

Benefits

Health insurance

Paid time off

Leadership Development

Monthly cross-training opportunities

Flex schedule

Paid training

Referral program

Bonus opportunities

Qualifications

• 2-3 years of disaster restoration experience preferred.
• Current IICRC certification is a plus.

Responsibilities

• Lead restoration crew on various projects including water and fire damage.
• Ensure excellent customer service and crew productivity.

Skills

Leadership

Customer Service

Organization

Communication

Physical Stamina

Education

IICRC Certification

High School Diploma

Tools

Restoration Equipment

Personal Protective Gear

Job description

24-7 Restoration is growing! We are a locally owned emergency disaster response company looking for Lead Restoration Technicians to join our team. Our company provides services up and down the front range to a wide variety of residential and commercial clients. We pride ourselves on exceptional customer service, professional demeanor, and quick response to emergency situations. Come join our great team in a fun fast-paced environment.

Job Summary:

Lead Technicians are responsible for leading restoration crew members on water, sewage, fire/smoke, and mold projects. Job responsibilities include: making contact with the customer, setting up/monitoring/takedown of equipment, demolition, cleaning up job site, warehouse organization, and company vehicle maintenance.

Requirements:

• Ability to lead by example and set the tone
• Current IICRC certification is preferred
• 2-3 years of disaster restoration experience
• Hardworking, reliable, organized
• Ability to work extended/on-call hours
• Must be able to lift and carry up to 60 pounds
• Valid CO Driver’s License
• Clean DMV and ability to pass a background check

Core Job Duties:

• Supervising and training restoration technicians
• Setting the example of how to properly manage a loss
• Assessment and documentation on job site
• Ensuring all paperwork is completed correctly
• Adherence to IICRC and 24-7 Restoration protocols
• Vehicle and equipment care and maintenance
• Helping to ensure a clean and organized warehouse
• Responsible for crew’s quality and productivity performance
• Excellent and responsive customer service
• Ability to communicate effectively with customers, crew, and management

Work Remotely: No

Job Type: Full-time

• Health insurance
• Paid time off
• Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities
• Monthly cross-training opportunities to advance your career
• Flex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability for flex hours that ensures team members get the time they need for personal matters while still being able to work full time.
• Paid training
• Referral program
• Great culture and team dynamic
• Bonus opportunities based on performance

Schedule:

• 8-hour shift
• On-call
• Overtime

COVID-19 considerations: Vaccination is strongly recommended. In addition, we provide masks, gloves, and booties for all workers. For all hazardous activities (such as mold clean-up) we provide proper personal protective gear.

Application Question(s):

• A valid and clean driver's license is required

Experience:

• Disaster Restoration: 1 year (Preferred)

Work Location: Multiple Locations

Compensation: $20.00 - $30.00 per hour