Lead Restoration Project Manager

ServiceMaster Restore; Wichita Falls (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

ServiceMaster Restore is hiring a Project Manager for our Wichita Falls operation. The role leads field production activities, inspects restoration work, and ensures timely completion of drying, demolition, and related tasks.

You will prepare documentation, explain processes to customers, supervise technicians, and may assist with estimates in Xactimate. The ideal candidate has 2+ years in restoration or construction, strong communication, and a valid driver's license with on-call availability.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong knowledge of insurance restoration and/or construction industry.
• Valid driver’s license with good driving record.
• Ability to work independently or lead a team.
• Professionalism, maturity and customer service focus.
• Experience managing teams of 2+ people.
• Experience with data entry on tablet or mobile.
• Strong verbal and written communication skills.
• Strong problem solving and customer service skills.
• Ability to prioritize tasks and meet deadlines.
• On-call availability required.

Responsibilities

• Lead field production activities and supervise technicians.
• Review notes, photos, and documents per company policies.
• Explain processes to customers and outline next steps.
• Assist estimator or create estimates in Xactimate.
• Understand construction basics and building materials.
• Prepare documentation for insurance reimbursement.
• Coordinate equipment and supplies for jobs.
• Ensure quality control within job budget and scope.
• Communicate with customers about job status.

Skills

Team leadership

Project management

Communication skills

Problem solving

Customer service

Data entry on tablet/mobile

Independent work

On-call flexibility

Team leadership/coordination

Education

High school diploma or equivalent; college degree preferred

Tools

Xactimate

Construction estimating software

Job description

ServiceMaster Restore is hiring a Project Manager for our Wichita Falls operation. The role leads field production activities, inspects restoration work, and ensures timely completion of drying, demolition, and related tasks.

You will prepare documentation, explain processes to customers, supervise technicians, and may assist with estimates in Xactimate. The ideal candidate has 2+ years in restoration or construction, strong communication, and a valid driver's license with on-call availability.