Lead Restaurant Supervisor - Guest Experience

Davidson Hospitality Group; Carlsbad (CA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision Coverage

Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

Job summary

Cape Rey Carlsbad Beach, A Hilton Resort & Spa, in sunny California, is seeking a Restaurant Supervisor/Maitre d' to lead dining service with a visible floor presence and guest-focused leadership.

You'll train staff, oversee daily operations, and ensure memorable dining experiences through proactive service on peak shifts, including nights, weekends, and holidays. Hospitality-minded professionals with leadership and guest-relations skills are encouraged to apply.

Qualifications

• Bachelor's degree in Hospitality or related field preferred.
• Proven experience as a host, server, or cashier; supervisory experience preferred.
• Excellent communication and interpersonal skills with demonstrated ability to build rapport with guests and create welcoming interactions.
• Strong leadership and team management abilities with the capacity to model excellent guest service and maintain presence on the dining floor.
• Knowledge of restaurant operations, including inventory management and cost control.
• Excellent problem solving skills & ability to multi-task.
• Prior cash handling & experience with MICROS POS system.
• TIPS, CPR & Serve Safe certification preferred.
• Understanding of food safety and hygiene practices.
• Proficient in MS Office and POS systems.
• Ability to work flexible hours, including nights, weekends, and holidays.

Responsibilities

• Lead service with a visible floor presence to engage guests.
• Assist the Restaurant Manager with training and development of staff.
• Oversee daily operations and manage the service team.
• Ensure exceptional guest experiences through attentive, proactive service delivery.

Skills

Communication

Leadership

Guest service

Multi-tasking

Cash handling

Education

Bachelor's degree in Hospitality or related field

Tools

MICROS POS

POS systems

MS Office

Job description

Cape Rey Carlsbad Beach, A Hilton Resort & Spa, in sunny California, is seeking a Restaurant Supervisor/Maitre d' to lead dining service with a visible floor presence and guest-focused leadership.

You'll train staff, oversee daily operations, and ensure memorable dining experiences through proactive service on peak shifts, including nights, weekends, and holidays. Hospitality-minded professionals with leadership and guest-relations skills are encouraged to apply.