Restaurant Supervisor/Maitre d'

Davidson Hospitality Group; Carlsbad (CA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision Coverage

Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

Job summary

Cape Rey Carlsbad Beach, A Hilton Resort & Spa, in sunny California, is seeking a Restaurant Supervisor/Maitre d' to lead dining service with a visible floor presence and guest-focused leadership.

You'll train staff, oversee daily operations, and ensure memorable dining experiences through proactive service on peak shifts, including nights, weekends, and holidays. Hospitality-minded professionals with leadership and guest-relations skills are encouraged to apply.

Qualifications

• Bachelor's degree in Hospitality or related field preferred.
• Proven experience as a host, server, or cashier; supervisory experience preferred.
• Excellent communication and interpersonal skills with demonstrated ability to build rapport with guests and create welcoming interactions.
• Strong leadership and team management abilities with the capacity to model excellent guest service and maintain presence on the dining floor.
• Knowledge of restaurant operations, including inventory management and cost control.
• Excellent problem solving skills & ability to multi-task.
• Prior cash handling & experience with MICROS POS system.
• TIPS, CPR & Serve Safe certification preferred.
• Understanding of food safety and hygiene practices.
• Proficient in MS Office and POS systems.
• Ability to work flexible hours, including nights, weekends, and holidays.

Responsibilities

• Lead service with a visible floor presence to engage guests.
• Assist the Restaurant Manager with training and development of staff.
• Oversee daily operations and manage the service team.
• Ensure exceptional guest experiences through attentive, proactive service delivery.

Skills

Communication

Leadership

Guest service

Multi-tasking

Cash handling

Education

Bachelor's degree in Hospitality or related field

Tools

MICROS POS

POS systems

MS Office

Job description

Property Description

Cape Rey Carlsbad Beach, A Hilton Resort & Spa, nestled along the stunning coastline of Carlsbad, California, is looking for talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a luxurious beachfront resort that offers unparalleled hospitality experiences. With positions available in front desk, housekeeping, food and beverage, spa, and more, there are abundant opportunities for career growth and advancement. Our resort boasts breathtaking ocean views, modern amenities, and a serene atmosphere, creating a truly exceptional work environment. As a member of the Cape Rey Carlsbad Beach team, you'll have the chance to provide top-notch service to our discerning guests, work in a collaborative and inclusive team, and be a part of a world-class Hilton brand. Join us in creating memorable experiences and become a valued member of our team at Cape Rey Carlsbad Beach, A Hilton Resort & Spa!

Overview

We are seeking a passionate and guest-focused Restaurant Supervisor/Maitre d' to join our team who will actively lead service, build meaningful guest relationships, and ensure an exceptional dining experience through a strong, visible presence on the dining floor. As a Restaurant Supervisor, you will maintain a visible floor presence to engage with guests, assist the Restaurant Manager with training and development of staff, oversee daily operations, lead the service team, and ensure exceptional guest experiences through attentive, proactive service delivery. The ideal candidate will have a proven track record of success in the hospitality industry, with exceptional leadership skills, a customer-focused approach, and demonstrated ability to build positive guest relationships and maintain an engaged presence during peak service. If you are an energetic, outgoing, and detail-oriented individual with a passion for the hospitality industry, we would love to hear from you.

Qualifications

• Bachelor's degree in Hospitality or related field preferred
• Proven experience as a host, server, or cashier; supervisory experience preferred
• Excellent communication and interpersonal skills with demonstrated ability to build rapport with guests and create welcoming interactions
• Strong leadership and team management abilities with the capacity to model excellent guest service and maintain presence on the dining floor
• Knowledge of restaurant operations, including inventory management and cost control
• Excellent problem solving skills & ability to multi-task
• Prior cash handling & experience with MICROS POS system
• TIPS, CPR & Serve Safe certification preferred
• Understanding of food safety and hygiene practices
• Proficient in MS Office and POS systems
• Ability to work flexible hours, including nights, weekends, and holidays

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

Inkeeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Salary Range

USD $25.00 - USD $27.00 /Hr.