Lead Restaurant Crew

Vail Resorts; White Haven (Luzerne County); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Free passes for employees

Employee discounts on lodging

40% retail discounts

401(k) Retirement Plan

Employee Assistance Program

Excellent training and professional开发

Referral Program

Job summary

Jack Frost and Big Boulder Ski Resort is hiring for winter seasonal roles. Restaurant Leaders will guide floor service, assist management, and ensure a high-quality dining experience for guests.

Requirements include a high school diploma or GED and prior supervisory or guest service experience. The role demands English fluency and the ability to stand for up to 8 hours.

Qualifications

• High School Diploma or GED required.
• Previous restaurant, supervisory or guest service experience required.
• Ability to stand and walk for up to 8 hours.
• Must communicate fluently in English.

Responsibilities

• Attend to all guest needs in the restaurant ensuring responsive, friendly, and courteous service.
• Answer phones and radio working directly with other personnel to maintain dining areas.
• Work on the floor or in the kitchen, wherever needed, to ensure smooth operation.
• Act as supervisor in the absence of a chef, including managing payroll and attendance.
• Assist in ongoing staff training and provide feedback.
• Enforce health and safety requirements for restaurant, employees and guests.
• Ensure cleanliness and operation of restaurant and equipment through maintenance programs.
• Other duties as assigned.

Skills

Guest service experience

Supervisory experience

Team collaboration

Communication

Education

High School Diploma or GED

Job description

Company: Jack Frost and Big Boulder Ski Resort

Shift Type: Winter Seasonal 2026/2027

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Service is the foundation of everything we stand for at Vail Resorts and our Food and Beverage team is no exception to creating this experience of a lifetime. Restaurant Leaders are an integral part of restaurant operations responsible for leading the floor service, assisting management with operational needs, promoting teamwork amongst staff and maintaining service quality and safety to ensure an exceptional dining experience for our guests.

Job Specifications:

• Starting Wage: $21.50/hr - $26.88/hr
• Employment Type: Winter Seasonal 2026/2027
• Minimum Age: At least 18 years of age
• Housing Availability: No

Job Responsibilities:

• Attend to all guest needs in the restaurant ensuring responsive, friendly, and courteous service.
• Answers phones and radio working directly with other personnel to maintain the dining areas, including set up and busing of tables as needed
• Work on the floor or in the kitchen, wherever needed, to ensure smooth operation
• Act as supervisor in the absence of a chef, including managing payroll and attendance
• Assists in the ongoing training of staff and provides any necessary feedback
• Enforce and comply with all applicable regulations pertaining to health and safety requirements of the restaurant, employees, and guests
• Ensure cleanliness and operation of restaurant and equipment through inspection and adherence to preventative maintenance programs
• Other duties as assigned

Job Requirements:

• High School Diploma or GED equivalent required
• Previous restaurant, supervisory or guest service experience required
• Ability to stand and walk continuously for up to 8 hours
• Ability to lift and carry up to 50lbs.
• Ability to work well with others in a fast-paced environment under pressure
• Must be able to communicate fluently in English

The expected pay range is$21.50/hr - $26.88/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Nearest Major Market: Scranton
Nearest Secondary Market: Wilkes Barre

Now hiring for winter 2026/27 - Cooks, Drivers, Instructors & more.