Lead Residential Counselor: Crisis Intervention & MAP

Jobtailor; Amesbury (MA); On-site; USD 25,000 - 30,000; Full time

Job summary

Jobtailor in Amesbury, MA is seeking a Residential Counselor to provide direct support in an intensive GLE residential setting, helping Persons Served to overcome barriers for independent living.

The role includes implementing treatment plans, coordinating with families, and ensuring a safe, clean environment while following MAP policies and delivering compassionate care.

Qualifications

• High school diploma or equivalent required.
• Associate’s degree in a human service discipline preferred.
• 1 year experience as a residential counselor or related role.
• 1–2 years of job-specific experience in human services preferred.
• Bilingual/bicultural applicants encouraged; lived experience welcome.
• Valid driver’s license and auto insurance required.
• Must be at least 21 years of age.

Responsibilities

• Provides direct service in an Intensive GLE residential setting.
• Helps Persons Served overcome barriers to independent living.
• Assists in administrative duties to support the Program Director.
• Liaises with families as needed.
• Supports PS in medical and psychiatric care.
• Implements PS Treatment Plan support interventions.
• Administers PS medications following MAP policies.
• Provides crisis interventions when needed.
• Maintains a safe, clean, and comfortable living environment.

Skills

Crisis Intervention

Medication Administration Program (MAP

Treatment Plan Implementation

Residential Counseling

Human Services Experience

Education

High school diploma or equivalent

Associate’s degree in a human service discipline

Tools

MAP policies & procedures

Job description

• Provides direct service in an Intensive GLE residential setting.
• Help Persons Served (PS) in residence overcome barriers to, and prepare for, living independently.
• Assumes administrative officer roles in the program to support the Program Director in performance of their duties and responsibilities.
• Liaisons with families as needed.
• Supports PS in obtaining and understanding medical and psychiatric care as needed.
• Implements PS Treatment Plan support interventions as assigned by Clinical Program Director.
• Administers PS medications following Medication Administration Program (MAP) policies and procedures.
• Provides crisis interventions to PS when needed.
• Provides physical site maintenance. Ensures a safe, comfortable and clean environment.

Requirements

• A high school diploma or equivalent is required.
• Associate’s degree in a human service discipline preferred.
• One year experience as a residential counselor or related experience in a setting working with PS facing mental health challenges and medical issues preferred.
• One to two years of job-specific experience in human services field preferred.
• Bilingual/bicultural applicants and applicants with lived experience of psychiatric conditions are encouraged to apply.
• Valid driver's license and insurance required.
• Must be at least 21 years of age.

Core Competencies

Demonstrates expertise in providing direct support to individuals facing mental health challenges, implementing treatment plans, and ensuring a safe living environment. Proficient in crisis intervention and medication administration while fostering independence in persons served.

Highest-signal resume keywords

• Crisis Intervention
• Medication Administration Program (MAP)
• Residential Counseling Experience
• Treatment Plan Implementation
• Bilingual/Bicultural Skills

ATS Optimization Keywords

Hard Skills

• Crisis Intervention
• Medication Administration
• Treatment Plan Support
• Residential Counseling
• Human Services Experience

Soft Skills

• Communication
• Empathy
• Interpersonal Skills

Certifications & Qualifications

• Valid Driver's License

Industry Keywords

• Intensive GLE Residential Setting
• Mental Health Challenges
• Persons Served (PS)
• Administrative Support
• Site Maintenance