Shift Supervisor – Residential Behavioral Health

Jobtailor; United States; On-site; USD 48,000 - 60,000; Full time

Job summary

Wedgwood is seeking a residential supervisor to direct and guide direct care staff within a trauma-informed framework. You will oversee shift coverage, mentor teams, and ensure strict adherence to behavioral health standards while supporting individualized treatment plans.

The role includes documenting care, administering medications when needed, coordinating with medical teams, and promoting a safe, therapeutic environment for youth in residential settings.

Qualifications

• At least 20 years of age and high school diploma or GED.
• Valid driver’s license and ability to lift 50 lbs.
• Ability to bend, twist and move in a residential setting.
• Alignment with Wedgwood’s faith, vision and values.
• Experience in residential treatment or youth-serving programs is preferred.

Responsibilities

• Provide direction to direct care staff during assigned shifts.
• Coordinate staff assignments to ensure coverage and effective treatment support.
• Document and maintain accurate records in alignment with behavioral health standards.
• Administer medications as assigned and support wellness routines.
• Support residents' health needs, including first aid and medical coordination.
• Transport residents to appointments, school, work, or community activities as needed.

Skills

Crisis Intervention Techniques

Trauma-Informed Care

Behavioral Health Standards

Mentoring and Coaching

Medication Administration

Education

Social Work

Psychology

Counseling

Human Services

Criminal Justice (youth focus)

Behavioral Health or related field

Job description

Responsibilities

• Provide direction to direct care staff during assigned shifts
• Coordinate staff assignments to ensure appropriate coverage and effective treatment support
• Ensure completion of shift responsibilities, including documentation, medication administration, and scheduled programming
• Support and guide staff in implementing individualized treatment plans
• Provide real-time coaching, feedback, and mentorship to promote staff development and team cohesion
• Assist with onboarding and training of new staff as assigned
• Create and maintain a safe, therapeutic environment grounded in the Sanctuary Model
• Build consistent mentoring relationships with youth using trauma-informed and relationship-based approaches
• Utilize verbal de-escalation and crisis intervention techniques to support behavioral regulation
• Model and teach healthy communication, problem-solving, and daily living skills
• Support youth in developing life skills, self-worth, and positive identity formation
• Engage in structured recreational and skill-building activities
• Administer medications as assigned and support physical wellness routines
• Support residents' health needs, including first aid response and coordination of medical care
• Transport residents to appointments, school, work, or community activities as needed
• Document and maintain accurate records in alignment with behavioral health standards
• Ensure adherence to agency policies, procedures, and licensing requirements

Requirements

• At least 20 years of age
• High school diploma or GED
• Valid driver's license
• Ability to lift 50 lbs. and safely perform physical interventions when necessary
• Ability to bend, twist, and support movement in a residential setting
• Alignment with Wedgwood's Statement of Faith, vision, and values
• Preferred education: Social Work, Psychology, Counseling, Human Services, Criminal Justice (youth focus), Behavioral Health or related field
• Preferred experience in residential treatment, behavioral health or mental health settings, juvenile justice or youth-serving programs, crisis intervention or trauma-informed environments, women's rehabilitation or recovery centers/shelters, group homes, inpatient, or community mental health

Core Competencies

Demonstrates expertise in providing direction and support to direct care staff while ensuring adherence to behavioral health standards and individualized treatment plans. Proficient in crisis intervention, mentoring, and fostering a safe, therapeutic environment for youth development.

Highest-signal resume keywords

• Crisis Intervention Techniques
• Trauma-Informed Care
• Behavioral Health Standards
• Mentoring and Coaching
• Medication Administration

ATS Optimization Keywords

Hard Skills

• Documentation
• Medication Administration
• Behavioral Regulation
• Physical Wellness Support
• Life Skills Development

Soft Skills

• Team Cohesion
• Healthy Communication
• Problem-Solving
• Mentorship
• Relationship Building

Industry Keywords

• Residential Treatment
• Youth-Serving Programs
• Crisis Intervention
• Trauma-Informed Environments
• Behavioral Health