Lead Residential Advisor & Team Coach

Easterseals Louisiana; Shreveport (LA); Sur place; USD 38 000 - 52 000; Plein temps

Résumé du poste

Easterseals Louisiana is seeking a Lead Residential Advisor to provide high-level supervision of the Transitional Housing Residential Program. You will balance direct resident care with coaching and oversight of Residential Advisors to ensure daily operations align with the facility schedule.

You will lead training, provide just-in-time coaching, maintain accurate records, and collaborate with the case manager to support resident goals and outcomes.

Qualifications

• A. Minimum high school education; some college preferred.
• B. Thorough understanding of recovery and resiliency related to behavioral health.
• C. Must have own reliable transportation.
• D. Able to multitask and meet deadlines.
• E. Excellent written and verbal communication skills.
• F. Basic computer skills: word processing, browsers and web-based apps.
• G. Team-player.

Responsabilités

• Provide daily direction and peer oversight of Residential Advisors to ensure consistent implementation of the facility schedule.
• Ensure adequate coverage for the program by monitoring staff attendance and filling in for RA shifts as needed.
• Conduct routine room inspections and facility rounds, ensuring all documentation is completed by the team.
• Assist the Supervisor in providing individual and group training for Residential Advisors upon hire and annually.
• Provide ongoing coaching and support to RAs to improve service delivery and documentation accuracy.
• Model professional communication and Mission Advocacy for the team.
• Collaborate with case manager to ensure resident goals and outcomes are reflected in daily activities.
• Establish rapport with residents and assist them with learning skills in the facility and community.

Connaissances

Leadership

Staff Oversight

Communication

Documentation

Training

Resident rapport

Emergency response

Formation

High School Diploma

Description du poste

Easterseals Louisiana is seeking a Lead Residential Advisor to provide high-level supervision of the Transitional Housing Residential Program. You will balance direct resident care with coaching and oversight of Residential Advisors to ensure daily operations align with the facility schedule.

You will lead training, provide just-in-time coaching, maintain accurate records, and collaborate with the case manager to support resident goals and outcomes.