Lead Recruiter

Charlie Health; New York (NY); Remote; USD 130,000 - 145,000; Full time

Job summary

Join a forward-thinking company dedicated to reshaping mental healthcare as a Lead Recruiter. In this dynamic role, you'll manage a passionate team of recruiters, utilizing data to enhance performance and streamline processes. Your contributions will directly impact the recruitment of exceptional talent needed to address the mental health crisis. With a commitment to innovation and community, this opportunity offers a chance to make a meaningful difference in the lives of many. If you're driven by purpose and eager to build a business that transforms lives, this is the perfect role for you.

Benefits

Comprehensive Benefits

Flexible Work Environment

Professional Development Opportunities

Qualifications

• 5-8+ years of recruiting experience, ideally both in agency and in-house.
• At least two years of people management experience overseeing a team.

Responsibilities

• Oversee a team of 4-8 recruiters using data to inform performance management.
• Proactively identify, source, and recruit candidates using various methods.

Skills

People Management

Recruiting

Data Analysis

Interpersonal Skills

Project Management

Social Media Sourcing

Education

Bachelor's Degree

Tools

Greenhouse ATS

Job description

Why Charlie Health?

We are currently facing a nationwide mental health epidemic marked by rising rates of depression, anxiety, trauma, substance use disorders, and suicide. At the same time, those seeking help often encounter barriers—whether geographic, financial, or systemic—that prevent them from receiving timely and effective care. This urgent need calls for a reimagined approach to behavioral health treatment.

At Charlie Health, our mission is to connect the world to life-saving mental health treatment. Our innovative virtual programs combine curated group sessions, individual therapy, and family therapy, delivered through personalized, evidence-based treatment plans designed for sustainable healing from the comfort of home. By connecting individuals with shared experiences and fostering supportive communities, Charlie Health provides a pathway to long-term recovery, with over 90% of our clients seeing improvement in their most challenging mental health symptoms.

Every member of our team shares a deep commitment to this mission. If you’re driven to make a meaningful impact, we invite you to join us in reshaping the future of mental healthcare.

About the Role

We are seeking a Lead Recruiter to join our growing GTM team! The Lead Recruiter should be comfortable using data to manage a team of recruiters, carrying a req load, and working in a fast-paced environment. The ideal candidate will have at least two years of people management experience, overseeing a team of four or more recruiters. The Lead Recruiter primary focus is on GTM recruiting. To deliver the best possible care to our clients, we need exceptional GTM team members to join us. This candidate will play an integral role in managing a team of GTM recruiters and sourcing new GTM talent. Charlie Health is growing quickly, so we are looking for a candidate who is comfortable in a high-volume, outbound-heavy recruiting environment. Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.

Responsibilities

• Oversee a team of 4-8 recruiters, using data to inform performance management
• Operationalize improvements to our recruiting process based on insights that are gleaned from Talent team data
• Coach direct reports to increase the productivity and performance of your team
• Act as the directly responsible individual (DRI) for your team's performance and the affiliated upward reporting
• Manage ATS, Greenhouse, and all internal job postings, implementing best practices and monitoring daily
• Proactively identify, source, and recruit candidates using a variety of sources including cold calling, job boards, research, internet sourcing, social media, referrals, etc.
• Conduct candidate screenings and schedule interviews as appropriate
• Partner with the leadership team and hiring managers to align on hiring targets
• Be creative—identify new ways to source candidates and identify key clinical networks to broaden the applicant pool

Qualifications

• 5-8+ years of recruiting experience, ideally both in agency and in house
• At least two years of people management experience, overseeing a team of four or more recruiters
• Experience in a high-volume, outbound-heavy recruiting environment
• Ability to utilize different types of social media platforms to source top talent
• Strong interpersonal, relationship-building, and listening skills, with a natural, consultative style
• Ability to energize, communicate, and build rapport at all levels within an organization
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Work authorized in the United States and native or bilingual English proficiency

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

Additional Information

The expected base pay for this role will be between $130,000 and $145,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits.

#LI-REMOTE

Our Values

• Connection: Care deeply & inspire hope.
• We care personally about every single person in the Charlie Health ecosystem: our clients, providers, and team members alike.
• We inspire hope with every interaction, reminding our clients that we truly and unconditionally believe in them.
• Congruence: Stay curious & heed the evidence.
• We ask “why” five times before we’re satisfied with the answer. We don’t stick to the status quo; we challenge our assumptions and remain humble.
• Above all, we’re results-oriented. When we find data that calls our original plan into question, we modify or pivot.
• Commitment: Act with urgency & don’t give up.
• We work as swiftly as possible. The mental health crisis is relentless, and so are we.
• Our clients don’t give up and neither do we. Persistence is our superpower.

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: here. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.