Lead Receptionist - Assisted Living & Guest Experience

The Village of St. Edward; Akron (OH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical/Vision/Dental Coverage

Pet Insurance

Tuition Reimbursement

Paid Time Off

401k/403b with employer match

Employee Assistance Program

Free CEU opportunities

Wellness Programs

Job summary

The Village of St. Edward in Fairlawn, OH is seeking a Lead Receptionist for our Assisted Living facility. You will warmly welcome residents, families and visitors, handle inquiries, and route calls while maintaining directories and security per policy.

The role requires strong communication, multitasking and proficiency with Word and Excel; experience as a receptionist in a busy setting is preferred, with opportunities for professional development.

Qualifications

• High school diploma or equivalent preferred.
• Must communicate well with residents, families and the public.
• Excellent verbal and written communication skills required.
• Knowledge of Word, Excel, newsletter/publishing software, and email.

Responsibilities

• Answers phone lines and transmits messages accurately.
• Performs general office duties: typing, filing, mail, supplies.
• Receives and directs residents, visitors, and vendors.
• Handles emergencies per policy and procedures.
• Maintains visitor logbooks and security compliance.
• Maintains and uses office equipment (copier, fax, postage, etc.).
• Updates resident lists and transportation schedules as needed.
• May assist with scheduling and newsletters.

Skills

Verbal communication

Written communication

Microsoft Word

Microsoft Excel

Office equipment

Multitasking

Education

High school diploma or equivalent

Tools

Word

Excel

Email

Job description

The Village of St. Edward in Fairlawn, OH is seeking a Lead Receptionist for our Assisted Living facility. You will warmly welcome residents, families and visitors, handle inquiries, and route calls while maintaining directories and security per policy.

The role requires strong communication, multitasking and proficiency with Word and Excel; experience as a receptionist in a busy setting is preferred, with opportunities for professional development.