Lead Receptionist

Laurus; Grove (OK); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Wages on Demand

Daily pay available

Medical

Dental

Vision

401k

Generous PTO

Job summary

Laurus is seeking a Lead Receptionist at our Grove City, Ohio location to provide courteous front-desk service to residents and guests and to support daily operations. The role emphasizes professional appearance, clear communication, and strong organization to keep workflows running smoothly.

You will handle calls, guest check-ins, scheduling, and basic administrative tasks while promoting a welcoming atmosphere and teamwork with the Leasing Team.

Qualifications

• High School diploma or 1–3 years related experience; or equivalent combination.
• Excellent Microsoft Office skills.

Responsibilities

• Answer all telephone calls and transfer to appropriate department
• Daily resident check in
• Answer routine telephone inquiries
• Greet residents and guests in a courteous and professional manner
• Assist in scheduling and training employees
• Refer all prospective residents and families to the Leasing Team
• Sort and deliver all mail, internal messages, and packages
• Collect work orders and information for the maintenance director
• Know emergency call system and procedures
• Dress in a professional manner and wear name tag

Skills

Microsoft Office

Customer service

Phone etiquette

Education

High School diploma

Job description

Lead Receptionist

StoryPoint Grove City Overview

Location 3717 Orders Rd Grove City OH 43123

Position Lead Receptionist

Job Type Full Time

Schedule Monday Friday 800am 400pm

Pay 16 per hour

Benefits

• Wages on Demand Daily pay availableMedical Dental Vision 401kGenerous PTO

Position Summary

The Receptionist will provide efficient and courteous service to all residents and guests You will take on a rewarding position with an innovative company where hard work pays off and advancement is always a possibility.

Required Experience

High School diploma or one to three years related experience andor training; or equivalent combination of education and experienceExcellent Microsoft Office skills.

Primary Responsibilities

• Answer all telephone calls and properly transfer calls to the appropriate department
• Daily resident check in
• Answer routine telephone inquiries
• Greet all residents and guests in a courteous and professional manner
• Provide a 1440 experience to our senior residents
• Distribute applications to prospective employees
• Assist in the hiring of new staff
• Assist in scheduling and training employees
• Refer all prospective residents and families to the Leasing Team
• Sort and deliver all mail internal messages and packages to residents and staff
• Knowledge of resident apartments in house facilities and local information
• Reserve the private dining area for residents and guests
• Collect work orders and information for the maintenance director
• Know emergency call system and emergency procedures fire medical and police
• Perform all accountabilities in a timely and efficient manner following company policies and procedure
• Work independently in a professional atmosphere
• Keep immediate supervisor promptly and fully informed of all situations or unusual matters of significance coming to hisher attention so prompt action can be taken
• Assist with accounting duties as assigned by Property Administrator
• Dress in a professional manner and wear name tag

General Working Conditions

This position entails standing for long periods of time While performing the duties of this job the employee is required to communicate effectively with others sit stand walk and use hands to handle keyboard telephone paper files and other equipment and objects The employee is occasionally required to reach with hands and arms This position requires the ability to review detailed documents and read computer screens The employee will occasionally lift andor move up to 25 pounds The work environment requires appropriate interaction with others The noise level in the work environment is moderate Occasional travel to different locations may be required We have comprehensive benefit packages that include health dental vision 401k income protection and extraordinary work life benefits This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be It is not intended to limit or in any way modify the right of any supervisor to assign direct and control the work of the employees under herhis supervision The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.

Equal Opportunity Employer