Lead Receptionist

CommonSail Investment Group; Cleveland (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company is seeking a full-time Receptionist to provide efficient and courteous service to residents and guests. This role involves answering calls, checking in residents, and assisting with various administrative tasks. The ideal candidate will have a high school diploma and strong customer service skills, with opportunities for advancement.

Benefits

Health benefits

Dental benefits

Vision benefits

401(k)

Income protection

Work-life benefits

Qualifications

• High School diploma or equivalent, or one to three years related experience and/or training.

Responsibilities

• Answer all telephone calls and properly transfer calls to the appropriate department.
• Greet all residents and guests courteously and professionally.
• Assist in hiring, scheduling, and training staff.

Skills

Communication

Customer Service

Organization

Education

High School diploma or equivalent

Job description

Full Time : Monday - Friday 8:00 - 4:00 (some weekends will be required)

18 / hour

Position Summary :

The Receptionist will provide efficient and courteous service to all residents and guests. You will take on a rewarding position with an innovative company where hard work pays off and advancement is always a possibility.

Required Experience

• High School diploma or equivalent, or one to three years related experience and/or training.

Primary Responsibilities

• Answer all telephone calls and properly transfer calls to the appropriate department.
• Check in residents daily.
• Answer routine telephone inquiries.
• Greet all residents and guests courteously and professionally.
• Provide a 1440 experience to our senior residents!
• Distribute applications to prospective employees.
• Assist in hiring, scheduling, and training staff.
• Refer prospective residents and families to the Leasing Team.
• Sort and deliver mail, messages, and packages.
• Know resident apartments, in-house facilities, and local information.
• Reserve the private dining area for residents and guests.
• Collect work orders and information for maintenance.
• Know emergency call systems and procedures.
• Perform all duties timely and in accordance with company policies.
• Work independently in a professional manner.
• Keep supervisor informed of significant matters.
• Assist with accounting duties as assigned.
• Dress professionally and wear a name tag.

General Working Conditions :

This role involves standing for long periods. Effective communication, sitting, standing, walking, and handling equipment are required. Occasionally, you will need to reach, lift up to 25 pounds, and review detailed documents. The environment involves moderate noise and may include travel to different locations.

We offer comprehensive benefits including health, dental, vision, 401(k), income protection, and work-life benefits.

This description outlines general tasks and work levels and does not limit the supervisor's authority to assign duties. It is not an exhaustive list of responsibilities.

Equal Opportunity Employer

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