Lead Real-Time Voice Platform Architect

Decagon; United States; Remote; USD 180,000 - 260,000; Full time

Job summary

Decagon is seeking a Staff Software Engineer focused on Voice Agent to lead the architecture and evolution of its voice platform. You will drive multi-quarter projects that improve timing, responsiveness, audio quality, and reliability across millions of interactions.

You will collaborate with Research to integrate next generation speech models, with Infra to push latency and performance, and with Product to bring new voice capabilities to customers.

Qualifications

• 8+ years of engineering experience with significant technical leadership.
• Expertise in real-time systems, streaming pipelines, or audio-based applications.
• Ability to define architectural direction and lead cross-functional projects.
• Strong debugging skills across audio, networking, and model-driven systems.
• Experience mentoring engineers and influencing technical culture.

Responsibilities

• Own the architecture of Decagon’s real-time voice runtime and shape its long-term roadmap.
• Lead initiatives that improve speech understanding, synthesis quality, and conversational timing.
• Define reliability, testing, and observability standards for live voice interactions.
• Build frameworks that make voice systems easy to debug, measure, and iterate on.
• Mentor senior engineers and help expand the technical culture of the Voice group.

Skills

Real-time systems

Streaming pipelines

Audio applications

Architectural direction

Debugging skills

Mentoring engineers

Cross-functional leadership

Job description

Decagon is seeking a Staff Software Engineer focused on Voice Agent to lead the architecture and evolution of its voice platform. You will drive multi-quarter projects that improve timing, responsiveness, audio quality, and reliability across millions of interactions.

You will collaborate with Research to integrate next generation speech models, with Infra to push latency and performance, and with Product to bring new voice capabilities to customers.