Lead Quality & Compliance in Behavioral Health

hillcrest-dc; Washington (District of Columbia); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) Retirement Plan

Paid Time Off (PTO)

Leadership training

Employee Assistance Program (EAP)

Job summary

Hillcrest Children & Family Center in Washington, DC seeks a Quality Improvement Manager to oversee the QI program, ensuring care quality and regulatory compliance across the organization.

The role coordinates with quality leaders, conducts audits, and drives improvement actions through data analysis and staff training. A health-related Bachelor's is required, with preferred Master's and DC licensure eligibility.

Qualifications

• Bachelor's degree in a health-related field; Master's degree preferred; QC/QI experience including accreditation and auditing; or equivalent combo of education and experience.

Responsibilities

• Creates and maintains the QI Compliance work plan aligned with federal, state, and best practices standards.
• Researches health care reform and regulatory movements impacting programs.
• Updates work plans and assigns standards to quality leaders to ensure compliance and data collection.
• Coordinates with quality leaders to develop policies, procedures, and reporting materials for compliance.
• Directs revisions to tasks to meet regulations and standards.
• Mentors staff to grow skills in treatment planning, documentation, and regulatory compliance.
• Organizes committees and ensures all documents/reports are reviewed and approved.
• Oversees internal audits of file reviews for Quality of Care, customer service, appeals, and utilization management.
• Reviews QI documents and delegated entity documentation to ensure completeness.
• Delivers staff orientation and training on compliance requirements.

Education

Bachelor's degree in health-related field

Master's degree preferred

Quality improvement experience incl. accreditation and auditing

Active DC licensure (LPC or LICSW) encouraged

NCQA Standards and Accreditation experience

Job description

Hillcrest Children & Family Center in Washington, DC seeks a Quality Improvement Manager to oversee the QI program, ensuring care quality and regulatory compliance across the organization.

The role coordinates with quality leaders, conducts audits, and drives improvement actions through data analysis and staff training. A health-related Bachelor's is required, with preferred Master's and DC licensure eligibility.