Lead QA Engineer, Dynamics 365 (Hybrid, Tempe)

Akkodis; Tempe (AZ); Hybrid; USD 140,000 - 150,000; Full time

Job summary

Akkodis is seeking a Lead QA Engineer (Dynamics 365) in Tempe, AZ for a Direct Hire, hybrid role. You will lead QA across Dynamics 365 Sales, Customer Service, and Customer Insights, drive automated and manual testing strategies, and mentor a team of QA engineers to ensure high-quality delivery across multiple projects.

The role requires extensive experience with Microsoft Dynamics 365 and a strong background in test automation, SQL, API testing, and Agile environments.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 6+ years of Quality Assurance experience with enterprise applications.
• Strong hands-on experience with Microsoft Dynamics 365 including Sales, Customer Service, and Customer Insights/Journeys.
• Experience with test automation, manual testing, SQL, Postman, API testing, and integration testing.
• Prior experience leading, mentoring, or managing QA teams in an Agile environment.

Responsibilities

• Lead QA initiatives for Dynamics 365 applications and provide technical guidance to QA team members.
• Design, develop, and execute automated and manual test plans to validate functionality, performance, and system reliability.
• Partner with development and business teams to perform end-to-end testing of integrated systems and ensure successful project delivery.
• Establish QA best practices, testing standards, and documentation processes across multiple concurrent projects.
• Mentor, coach, and develop QA Engineers while supporting Agile/Scrum delivery teams.
• Ensure quality across Dynamics 365 Sales, Customer Service, Customer Insights, and related integrations.

Skills

QA Leadership

Dynamics 365

Test Automation

SQL

API Testing

Agile/Scrum

Mentoring

Education

Bachelor's degree or equivalent

Tools

SQL Server

Postman

CI/CD tools

Job description

Akkodis is seeking a Lead QA Engineer (Dynamics 365) in Tempe, AZ for a Direct Hire, hybrid role. You will lead QA across Dynamics 365 Sales, Customer Service, and Customer Insights, drive automated and manual testing strategies, and mentor a team of QA engineers to ensure high-quality delivery across multiple projects.

The role requires extensive experience with Microsoft Dynamics 365 and a strong background in test automation, SQL, API testing, and Agile environments.