Lead Pull Team Member

Viejas Casino & Resort; California; On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Retirement 401(k) with company match

Medical, Dental, Vision Benefits with

Paid Time Off (3 weeks of PTO plus Ho

Accident, Critical Illness & Disb

Employee Assistance Program

Bonus Eligibility for all Team Members

$5,000 tuition reimbursement per calen

Unlimited Chiropractor Benefit with $

Gym Membership Reimbursement

Viejas Pit Stop Fuel Discount

And, much more!

Benefits vary for PT and FT employment

Job summary

Viejas Casino & Resort seeks a Pull Team Supervisor to oversee daily operations, assign tasks, and evaluate staff performance. You will ensure accurate pulling of slot revenue, manage currency canister handling, and troubleshoot data downloads in the Management System.

The role supports compliance with internal controls and may assist the Count Operations Manager on special projects. This position is on-site at Viejas Casino & Resort in California.

Qualifications

• Experience in casino floor operations or supervisory roles preferred.
• Strong leadership and staff development skills.
• Ability to coordinate workflow and monitor performance.

Responsibilities

• Supervise daily operations of the Pull Team department and coordinate work assignments.
• Ensure timely and accurate pull of slot machine revenue; manage currency canister handling and downloads in the Management System.
• Maintain compliance with Minimum Internal Control Standards and related policies and procedures.
• Assist the Count Operations Manager with ad hoc projects and troubleshoot download issues as needed.

Job description

Job Summary

Supervises the daily operations of the Pull Team department, to include assisting with assigning and coordinating work; appraising performance of Pull Team staff; improving department operations through efficiencies, technological enhancements and training and development of the staff. Responsible for timely and accurate pull of the slot machines revenue, not limited to scanning, removing and replacing currency canisters from assigned slot machines; pulling funds from non-slot locations as directed; downloading information into Management System for accountability; and troubleshooting any problems with the download. Pulls and fills all currency from vending machine and document related information. Ensures the department is in compliance with Minimum Internal Control Standards and Policies and Procedures May perform the duties of Soft Count Team Member as needed. Assists the Count Operations Manager with ad hoc projects.

Job Description Hiring Preference

The Viejas Band of Kumeyaay Indians is an equal opportunity employer. Consistent with tribal and federal law, the Viejas Band of Kumeyaay Indians applies Native American preference in hiring. 85% of our Management Team have been promoted from within On our most recent Engagement Survey, 82% of our Team Members expressed that they were grateful to work at Viejas 40% of our Team Members have worked for us for more than 5 years and 23% for more than 10 years San Diego's Premier Gaming Resort, Viejas Casino & Resort is a AAA Four Diamond Award recipient since 2013. Viejas Casino & Resort features world-class gaming with thousands of slot machines, exciting table games, an outlet shopping center, and an off-track betting facility. Viejas Casino & Resort also features a variety of restaurants including the AAA Four Diamond Grove Steakhouse which offers classic and contemporary cuisine for the definitive gourmet experience. Baron Long Bar & Grill offers a casual sports bar dining experience with quality ingredients and house-made preparations. Ginger Noodle Bar offers classic and contemporary Asian fare in a comfortable and modern contemporary setting with an organic and natural influence. Grab & Go is the ideal place to enjoy sandwiches, burgers, pizzas, wholesome Poke bowls, and much more, all with speedy service to swiftly get you back to the game 24 hours a day! Viejas Hotel features 203 luxury rooms and 34 VIP suites, including a lush, spacious pool and lounge area and nine indoor-outdoor meeting spaces, including the magnificent Oak Ballroom. The highly anticipated adult-only tower, Willows Hotel & Spa offers an additional 159 VIP suites and luxury spa facilities. A perfect place to relax and regenerate, The Spa at Willows Hotel & Spa is a full-service spa that accentuates your Resort experience. Indulge in signature body and facial treatments specifically created to beautify and regenerate. Amenities include a steam room, sauna, saltwater pool, and whirlpool. The beautiful Viejas Outlets, located across the street from the casino, offers visitors a unique shopping experience with highly acclaimed stores, numerous eateries, Viejas Bowl, and Southern California’s largest outdoor ice rink. The best casino in San Diego just got even better. The Viejas Pit Stop, located at the Eastern parking lot is an oasis of travel perfection. With 16 gas pumps, 4 diesel pumps, a car wash and a comprehensive convenience store, to include hot and cold meal favorites, like BBQ Sandwiches, Mexican items, Wings, Pizza, fresh Donuts and more! Open 24 hours a day! AND myViejas players are able to redeem their points for fuel!

• Retirement 401(k) with company match
• Medical, Dental, Vision Benefits with employer contribution
• Paid Time Off (3 weeks of PTO plus Holidays, start earning from day one!)
• Accident, Critical Illness & Disability Insurance Available
• Employee Assistance Program
• Bonus Eligibility for all Team Members
• $5,000 tuition reimbursement per calendar year (Annually, no limit during duration of employment)
• Unlimited Chiropractor Benefit with $10 co-pay
• Gym Membership Reimbursement
• Viejas Pit Stop Fuel Discount
• And, much more!

*Benefits vary for PT and FT employment