Pull Team Member

Viejas Casino & Resort; United States; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Retirement 401(k) with company match

Medical, Dental, Vision Benefits

Paid Time Off (PTO)

Accident & Disability Insurance

Employee Assistance Program

Bonus eligibility

Gym Membership Reimbursement

Fuel Discount

Job summary

Viejas Casino & Resort is seeking a Count Operations Team Member to join a fast-paced, high-volume environment in San Diego. You will pull, count and document revenues from slot machines and table games, using counters and an accounting system to ensure accuracy and daily balance checks.

The role requires good math, strong organizational skills, and the ability to work flexible hours, including nights and weekends. Prior cash-handling experience and basic computer skills are preferred.

Qualifications

• Requires a high school diploma or GED.
• 2+ years of related experience.
• Experience handling large amounts of cash preferred.
• Familiarity with money counters and sorters is a plus.
• Strong math and 10-key proficiency is essential.

Responsibilities

• Scans, removes and replaces canisters for each slot machine in the area.
• Counts and counts cash from bill canisters and other sources daily.
• Downloads data into the Management System for accountability.
• Reconciles cash, drops and table game cash drops with system reports.
• Maintains security and reports discrepancies to Audit and Compliance.

Skills

Cash handling

10-key

Customer service

Mathematical skills

Analytical skills

Organizational skills

Microsoft Office

Flexibility

Education

High school diploma or GED

Tools

Money counters

Money sorters

High speed equipment

Job description

Job Summary The Count Operations Team Member will work in a team to accurately and timely pull, collect, count and document revenues received from slot machines, table games, and other revenues generated by the casino. Operates currency counters and an accounting system to document transactions. May conduct minor repair or routine maintenance on computer or count equipment as applicable. While performing the essential function of the job, the Count Operation Team Member is regularly required to use hands to finger, handle or feel and reach with hands and arms. The individual is required to stand, kneel, crouch or crawl and frequently lift and/or move up to 25 lbs. over a distance of 5 feet. With assistance the individual must be able to lift and/or move up to 50 lbs. over a distance of 60 feet.

Job Description

• Scans, removes and replaces canisters for each slot machine in an assigned area.
• Ensures each canister is properly secured in the drop cart and each machine is secured after the pull is performed.
• Downloads information into the Management System for accountability.
• Pulls and fills all currency from vending machines, document related information and delivers paperwork to Audit and Compliance Department.
• Compares the fill and credit slips for each table game drop to system generated reports.
• Researches and documents any discrepancies and forwards all paperwork to Audit and Compliance Department.
• Counts and racks all chips from table games, including Poker, Blackjack, and Pai Gow.
• Ensures that each box balances and verifies that the total number of boxes are counted and entered the totals into the computer accurately.
• Prepares to sell the chips to the Chip Banker and delivers daily reports to the necessary departments.
• Accurately removes and counts cash from bill canisters drop boxes, and other sources on a daily basis.
• Reconciles total cash counted through count equipment to actual cash at the completion of the daily soft count.
• Ensures all slot machines, table games drop boxes and other sources required to be pulled or counted are accounted for and processed daily.
• Prior to starting the daily slot machine cash drop, activates the cash clearance process on the on-line accounting computer system. After the drop is complete, deactivates the process on the system.
• Performs minor repair or routine maintenance on computer and count equipment as applicable. Coordinates service calls as necessary.
• Protects company assets and reports any fraudulent activity to Surveillance Department and management.
• Follows Minimum Internal Control Standards, casino and departmental policies and standard operating procedures.
• Maintains knowledge of and effectively promote company services and player’s club program.
• Ensures that a clean, safe, hazard-free work environment is maintained.
• Does not provide supervision to other team members.
• High school diploma or general education degree (GED) required.
• 2 or more years of related experience.
• Experience handling large amounts of cash preferred.
• Experience using high speed and technical equipment preferred (money counters, money sorters, etc.).
• Demonstrated cash handling skills, specifically dealing with balancing cash and coins.
• Basic computer skills including Microsoft Office products.
• Basic customer service and mathematical skills.
• Strong analytical and organizational skills.
• Ability to use 10-key accurately and efficiently.
• Ability to work in a fast-paced environment with a high volume of work.
• Must be able to work flexible schedule including nights, weekends, and holidays.

Hiring Preference

The Viejas Band of Kumeyaay Indians is an equal opportunity employer. Consistent with tribal and federal law, the Viejas Band of Kumeyaay Indians applies Native American preference in hiring.

San Diego's Premier Gaming Resort, Viejas Casino & Resort is a AAA Four Diamond Award recipient since 2013. Viejas Casino & Resort features world-class gaming with thousands of slot machines, exciting table games, an outlet shopping center, and an off-track betting facility. Viejas Casino & Resort also features a variety of restaurants including the AAA Four Diamond Grove Steakhouse which offers classic and contemporary cuisine for the definitive gourmet experience. Baron Long Bar & Grill offers a casual sports bar dining experience with quality ingredients and house-made preparations. Ginger Noodle Bar offers classic and contemporary Asian fare in a comfortable and modern contemporary setting with an organic and natural influence. Grab & Go is the ideal place to enjoy sandwiches, burgers, pizzas, wholesome Poke bowls, and much more, all with speedy service to swiftly get you back to the game —24 hours a day! Viejas Hotel features 203 luxury rooms and 34 VIP suites, including a lush, spacious pool and lounge area and nine indoor-outdoor meeting spaces, including the magnificent Oak Ballroom. The highly anticipated adult-only tower, Willows Hotel & Spa offers an additional 159 VIP suites and luxury spa facilities. A perfect place to relax and regenerate, The Spa at Willows Hotel & Spa is a full-service spa that accentuates your Resort experience. Indulge in signature body and facial treatments specifically created to beautify and regenerate. Amenities include a steam room, sauna, saltwater pool, and whirlpool. The beautiful Viejas Outlets, located across the street from the casino, offers visitors a unique shopping experience with highly acclaimed stores, numerous eateries, Viejas Bowl, and Southern California’s largest outdoor ice rink. The best casino in San Diego just got even better. The Viejas Pit Stop, located at the Eastern parking lot is an oasis of travel perfection. With 16 gas pumps, 4 diesel pumps, a car wash and a comprehensive convenience store, to include hot and cold meal favorites, like BBQ Sandwiches, Mexican items, Wings, Pizza, fresh Donuts and more! Open 24 hours a day! AND myViejas players are able to redeem their points for fuel!

• Retirement 401(k) with company match
• Medical, Dental, Vision Benefits with employer contribution
• Paid Time Off (3 weeks of PTO plus Holidays, start earning from day one!)
• Accident, Critical Illness & Disability Insurance Available
• Employee Assistance Program
• Bonus Eligibility for all Team Members $5,000 tuition reimbursement per calendar year (Annually, no limit during duration of employment)
• Unlimited Chiropractor Benefit with $10 co-pay
• Gym Membership Reimbursement
• Viejas Pit Stop Fuel Discount
• And, much more!
• *Benefits vary for PT and FT employment