Lead Product Owner: Sales Compliance & Rules

Humana, Inc.; Phoenix (AZ); Remote; USD 115,000 - 158,000; Full time

Benefits offered by this job

Bonus incentive plan

Comprehensive benefits (medical,Dental

401(k) retirement plan

Job summary

Humana, Inc. is seeking a Lead Product Owner to define and execute the product vision and roadmap for sales compliance, business rule management, analytics, and Book of Business administration.

The role partners with business, compliance, operations, and technology teams to translate regulatory and operational requirements into product capabilities, user stories, acceptance criteria, and prioritized backlog items, delivering measurable business value.

Qualifications

• Bachelor's degree or equivalent relevant experience.
• 8+ years of technical, product, business systems, or related experience.
• 2+ years of project, product, or initiative leadership experience.
• Experience serving as a Product Owner or working closely with Agile product development teams.
• Demonstrated experience translating complex business requirements into product features, user stories, acceptance criteria, and business rules.
• Experience defining, documenting, testing, implementing, or managing complex business rules.
• Strong analytical skills with experience using data and business insights to support product decisions.
• Experience managing and prioritizing product backlogs in a complex business or technology environment.
• Demonstrated ability to work across business, operations, compliance, and technology teams.
• Strong stakeholder management, communication, problem-solving, and decision-making skills.
• Ability to independently manage complex initiatives and competing priorities.

Responsibilities

• Define and communicate the product vision, strategy, roadmap, and priorities for capabilities supporting sales compliance and Book of Business administration.
• Own, prioritize, and maintain the product backlog to maximize business value and align delivery with organizational priorities.
• Translate complex business, regulatory, compliance, and operational requirements into actionable product features, user stories, acceptance criteria, and business rules.
• Define, document, implement, and govern complex business rules supporting critical processes such as eligibility, enrollment, servicing, retention, and producer management.
• Partner with compliance stakeholders to ensure regulatory and business requirements are accurately reflected in system workflows, decision engines, and automated processes.
• Serve as the Agile team's primary point of contact for product direction, backlog prioritization, requirements clarification, and product-related decisions.
• Collaborate with business, operations, compliance, technology, and other cross-functional partners throughout the product development lifecycle.
• Analyze business and operational data to identify trends, risks, opportunities, and potential impacts to Book of Business outcomes.
• Balance business priorities, regulatory requirements, customer experience considerations, and technical constraints when making product decisions.
• Develop clear acceptance criteria and ensure delivered capabilities meet established business and compliance requirements.
• Support the testing and validation of business rules and product capabilities prior to implementation.
• Establish governance processes to help ensure business rules remain accurate, traceable, and aligned with changing business and regulatory requirements.
• Identify opportunities to streamline processes, improve operational efficiency, and enhance the effectiveness of compliance and Book of Business capabilities.
• Advise leaders and key stakeholders on product priorities, business process improvements, compliance considerations, risks, and strategic opportunities.
• Exercise independent judgment on complex product and business issues while working with minimal supervision.

Skills

Product ownership

Agile methodologies

Stakeholder management

Regulatory compliance

Backlog prioritization

Data-driven decision making

Cross-functional collaboration

Education

Bachelor's degree or equivalent relevant experience

Master's degree

Tools

Jira

Job description

Humana, Inc. is seeking a Lead Product Owner to define and execute the product vision and roadmap for sales compliance, business rule management, analytics, and Book of Business administration.

The role partners with business, compliance, operations, and technology teams to translate regulatory and operational requirements into product capabilities, user stories, acceptance criteria, and prioritized backlog items, delivering measurable business value.